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February 2024 by Rodney Bryant
Doesn't do customer supplied parts even though the parts are in box from summit racing
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February 2024 by Michael Carkido
amazing staff. Jessica made me comfortable as soon as I walked in the door .. She explained everything above and beyond. Jessica incredibly knowledgeable about the business, Goodyear is lucky to have her talent.
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February 2024 by Susan Kruger
Autumn greeted me with a smile and responded with knowledge to my what if’s and symptoms my car was having. Both Anthony and Autumn explained why the car was acting the way it was and did not try and sell me something that I didn’t need, which other places try to do— reassuring me most was good. They were knowledgeable and friendly — Anthony and Autumn are Awesome!
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February 2024 by Wendy Shisler
Excellent customer service!
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February 2024 by SG
Had a great experience with Jessica she was very friendly and professional she helped with all my questions and getting me out in a timely manner
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February 2024 by T green
I had a great experience with Jessica, Gabe, and Jordan! They were very friendly fast an efficient I will definitely return!
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January 2024 by Mel M
Really nice employees who are honest and up front and never try to upsell you on anything. They are efficient and have a quick turnaround. Seem to be highly competitive with pricing and the best place for pil changes!!
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January 2024 by Keith Jonas
Had work done today and james at fromt desk walked me through every stage of whats being done and they went above and beyond yo make sure i was happy!
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January 2024 by Pat Amore
I got my 4th pair of Goodyear Adventurers with Kevlar in December 2023 on my Ram Truck(s) over the last 10 years. This tire is great on this truck which currently is a 2017. Tim, the manager at the store was very helpful in ordering the tire I wanted in my size and black-wall preference. They did a super and timely job of mounting, balancing and performed a wheel alignment. It rides like a totally different truck! Such a nice ride for a truck with 85k miles! Thanks for the great service Tim and staff. It is much appreciated!
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January 2024 by Patricia Wicks
Always a pleasure to hang out at my “office”. Professional, honest car care. Every time.
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January 2024 by Scott Jaenke
Excellent service!!! I can be very meticulous when it comes to my vehicles. I am a bit of a motor-head. The Goodyear team at Summit Mall did a fantastic job. Highly recommended.
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January 2024 by John Anderson
Service technician attempted to scam wife on oil change services and wanted to charge $103 for a full synthetic oil change on a car that can take conventional oil change for around $30. Claimed he did not agree with Goodyears good, better, best selections on the website.Also claimed this was a drop off appointment when the confirmation email clearly says in-store waiting. Increasing the potential wait time by 2hrs.Walked away and will not be back.
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January 2024 by Theresa Anderson
Had a 10 am appointment for an oil change and a tire rotation. When i got there to check in the whole vibe was off. I told the guy I had a 10 am oil change appointment told him what info he needed i noticed my husband had his car selected which he meant to do mine. I told the guy what car i brought in he said okay. As we are putting my car info in the system he goes i see u selected car drop off u dropping it off? I said well i brought it and will be waiting til its done. He goes well its going to be a few hours since you selected drop off. I asked how long he goes 3 hours. Im like 3 hours with a baby!!!!???? Yea NO……. Then he goes on to tell me that the cost will be 100 bucks!! Again NO… i have always ever only paid little over 20 bucks. I said im not paying that ridiculous high price im calling my husband. Called him told him they wanted to charge us 100 bucks and wasn’t paying that would u like to talk to the guy. Husband said sure put him on. They talked husband got back on phone said he canceled the service and to walk out he was trying to scam us! So sad that good year pulled that on us twice now!!! Not just once but TWICE!!! Disappointed……….
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January 2024 by Douglas Kast
Very efficient, organized, best price in town. Would use again!
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December 2023 by Maggie R
SCAMMERS!! Seriously do not get your car maintenance done here without a second opinion.I went in to fix a slow leak on a tire with less than 10,000 miles on it. They said that the nail was too close to the sidewall to fix, and due to the AWD drivetrain I would need a full new set. I told them I would need time to think about it before spending $1000 so close to Christmas.I then took the car to a local mechanic shop, who said the nail was FAR from the sidewalk and patched it for $30.I am so appalled by this business practice I will not do business with Goodyear again. Next time I am in the market for a full set I will be going to Costco.
