-
December 2025 by Pam Ashenfelder
Just purchased a '26 CR-V from Frank at Great Lakes Honda. We had a great experience and they did all they could to seal the deal and ensure a smooth delivery of our car. Very pleased with the experience.
-
December 2025 by Greg Reed
No nonsense dealership. Upfront and fair. Competitive pricing. Highly recommend Great Lakes Honda. Thanks.
-
December 2025 by Katherine Morris
10 out of 10! I was nervous coming initially- as a first time buyer I’ve heard so many horror stories I was convinced I would have the same experience and braced myself to spend the day arguing back and forth about pricing. I sat with Julie first in financing and she really eased my nerves about being approved. In sales I worked with Kevin, he made the process so simple and easy to understand. I was lucky that the vehicle I purchased was even on the lot- I did buy used, and Gina really took her time to help me pick a warranty package that both fit my budget and needs. I left with everything I could have needed! I genuinely cannot praise this team enough, Thanks to everyone I have an awesome car for a fair price!
-
November 2025 by Danise
Purchased a used car there a week ago. There were 3 different brands of tires on it. The car should have at the least had all time BTW (BMW) should have had run flats. They matched 2 tires. It was like pulling teeth to get that done! Then I had my own approval for financing & they still tried to run my credit report. Have that froze & my phone was blowing up from all the hits they were doing (said they wouldn't be doing that). Never again. Saleslady (Alisha) was nice & is the only reason it's not 1 star.
-
November 2025 by David J Dadisman
Service here is Outstanding and Quick!! Service Advisor Rob Rhodes, outstanding and knowledgeable!! Thank You for your outstanding service and making your customers feel at home here!! Highly Recommend for service and if you're in the buying or leasing market here. Everyone is friendly and polite!
-
November 2025 by Bintou Diane
Great time! Ask for Dylan, he was amazing. He made everything such a smooth experience and process, he joked and laughed with us and even helped us work a great deal for my purchase. It was very warm and inviting. I highly recommend!!
-
November 2025 by Keey Curley
I had an outstanding experience at this dealership a week ago! My salesperson Sarah and finance rep Rick were both amazing from start to finish. This had been my first time buying a car at a dealership and they made the process smooth. Everyone was extremely nice, patient, and made sure I was taken care of throughout the entire process. I ended up up with the exact car I wanted and I absolutely love it! Highly recommend this dealership to anyone looking for a great car-buying experience!!!
-
November 2025 by Amie Perrin
Dylan and Jared took great care of me. Everyone there, from the front desk to the sales/finance managers took great care of me. They listened to what I wanted and made it happen without pressuring me.
Dylan is the best salesman I've ever had. He was fun and very knowledgeable. He either knew the answer or how to find out quickly. I've never a more pleasant experience car shopping before.
Highly recommend him as well as the entire dealership!
-
November 2025 by Jerrell White
Buyer Beware! The customer service is terrible. The workers talk to the customers any type of way very bad customer service skills. Shana is very rude and nasty. And she also lied so that tells me a whole lot. I spent big money with Great Lakes Honda. I definitely would not recommend. She acted as if my brand new car issues was bothering her. Like really why lie to and on your customers shanae? That’s right, she said something I never said, but the girl can definitely tell a lie. And pretend my car issues is affecting you. But they will lie to protect one another in the service Department from my experience. And I do not appreciate that and I would not recommend any of my friends or family to buy from Great Lakes Honda. And I bought a brand new 2025 and that vehicle had issues that Honda didn’t want to own up to. And to that I say Buyer beware!
-
October 2025 by Stephanie Powell
Waited 45 minutes for a simple estimate/ numbers question for pricing on a new vehicle only to find our sales associate working with someone else as we left the building after being tired of waiting around. Pretty poor way to treat customers when she said it would be 3-5 minutes.
-
October 2025 by Brett Russell
Great experience! I would highly recommend asking for Laura in sales, she did a fantastic job and made the process enjoyable. Shoutout to Gina and Kaira as well for all their help. Would do business with them again.
-
October 2025 by Zach W
Claims to sell the Honda Type R at MSRP but makes dealer add-ons mandatory or they won’t sell the vehicle. I will not now or ever do business with this dealership due to this poor business practice.
-
October 2025 by Chip Goodrich
Kevin and the sales staff were nothing short of excellent and professional. They truly made the entire experience of purchasing a new vehicle nothing short of painless and an enjoyable experience. His service and attention to detail are second to none and I wouldn’t shop anywhere else.
-
October 2025 by Scott Swan
Shout out to Sarah Peters and Marvin Maffett for their exceptional customer service helping us purchase our replacement vehicle after our 2020 Passport was totaled in a rear end collision. Great Lakes Honda, under the leadership of Marvin Maffett, was able to locate a specific color/trim new 2026 Passport and Sarah Peters worked with us to navigate the waiting and purchase of the car as it moved through the transportation and delivery to the dealership. Sarah was extremely knowledgeable about the vehicle and made the purchase stress-free and we never felt pressured through the entire process. She was able to handle our last minute requests for accessories so the car was ready with everything we wanted at a very fair price. We researched nationally and were able to purchase the exact car we wanted at a price that beat dealerships from FL to Ohio. We would highly recommend Sarah Peters as a sales rep to help you purchase your next vehicle at Great Lakes Honda. A special thanks to Marvin Maffett for going above and beyond to ensure Great Lakes Honda could deliver the car of choice to its customer. 10 out of 10 service across the board from every employee we encountered throughout our buying experience!
-
October 2025 by Zoe Lee
I worked with Frank to get my new Honda Accord. Frank was extremely kind, helpful, and easy to work with. I ended up with a car I absolutely loved and felt like Frank truly helped me find the car that was best for me and wasn’t using pushy sales tactics. I’d definitely come back for my next car!
