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April 2023 by Michael Osman
One star because I cannot give zero. Gave factually incorrect tax information, which we trusted (because it is H&R Block, right?). I paid extra for identity protection and had fraudulent activity on my card a month later. Never again.
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March 2023 by Mike D
used the highland square location. NEVER AGAIN! gave wrong price when started my return and ended up charging me $200 more. my return was denied due to agent inputting wrong number on form. Didn't proper explain the emerald card.
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July 2022 by Regina Lane
Never been inside or used the service of this particular branch..but as a whole, H&R Block is thorough, professional and accurate.
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July 2022 by Reggi Lane
Never been inside or used the service of this particular branch..but as a whole, H&R Block is thorough, professional and accurate.
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March 2022 by Paul Harnack
I'll c definitely be back next year
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March 2022 by Christian Shoenfelt
My taxes were done correctly
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February 2022 by sJames Boyes
Carol Boykins was knowledgeable, efficient and extremely pleasant to work with. She sold us on H and R Block!!
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February 2022 by Maurice Burkett
Was very helpful and knowledgeable about my past tax years (3) thank you Ms Sue. ???
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October 2021 by Sarah Sliman
This has been the absolute worst experience with any company filing my taxes. I paid $450 for my taxes to be done, they were filed late by H&R, I was charged by the IRS $400+ … and 6 months later the issue has yet to be resolved and I’ve received a check for $19 in the mail from this company to their “valued customer”, when I was told they would be covering all of the fees PLUS a partial refund of the services I never received.
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May 2021 by David Kimbrough
What pop into my head
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April 2021 by Janice L Zupancic
I found him to be very knowledgeable and helpful. I'd definitely go back, if needed.
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April 2021 by Aimee Vincent
The preparer didnt know what she was doing.
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April 2021 by Marvin Dixon, Jr
Trustworthy, easy to talk too, and very helpful .
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March 2021 by Jen Salisbury
No one ever answers the phone I haven’t been able to get someone to give me my tax return back I stopped in no one at the desk and one tax person working could not help me and he was so stressed out because the desk person I guess walked out. I haven’t been able to get in there to complete my taxes and sign it to get it done because no one is there it’s been almost 2 weeks. After I dropped off my taxes 2 weeks ago I tried to get a hold of someone it took me three days I wanted to know what was going on and they told me I was not required to file (which was false) but no one called to tell me so then they had someone look at it and work on it. But now I haven’t been able to get a hold of one person so that I can pick up my taxes. I will not be using them again.Jennifer Framer
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March 2021 by Venus Simeton
He was very nice and he answered all my questions I had