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November 2023 by Celestial Chieftess_711
THIS PLACE DISGUSTS ME. I CAN BARELY even TOLLERATE THE ANTICS ANYMORE HUNTINGTON USED TO BE TOP TIER FOR ALL MY NEEDS SINCE 5YS IN crAKRON & 3 YRS POST COVID HUNTINGTON NEEDS TO JUST RENAME ITSELF & START OVER AS A GNEW INSTITUTION. THIS PLACE IS SO CAUGHT UP IN SO CALLED "FRAUD PREVENTION" IT'S FORGOTTEN ITS HERE TO SERVE THE COMMUNITY. THIS PLACE IS THE LAST PLACE I BRING MY BUSINESS AND THE LAST PLACE I BRING MY FINANCES. IN ALL THE YEARS OF BEING A HAPPY TO USE THIS INSTITUTION FOR MY NEEDS crAKRON HAS MADE ME BRANCH OUT INTO ITHER VENUES LIKE CREDIT UNIONS AND OTHER FINANCIAL INSTITUTIONS FOR MY NEEDS I WOULD GNOT RECOMMEND HUNTINGTON IN THIS CITY TO anyone THIS IS THE WORST OF THE WORST.NO OTHER PLACE HAS BEEN THIS USELESS THAN This location and institution. I USED TO SWEAR BY HUNTINGTON OVER 10/15 YRS NOW IT'S WASTE LAND LITERALLY.THIS review rating has Been this low since I e been here and that is ALL THE inner city branches. ONLY IN The suburbs can you get even HALF DECENT customer efficiency servic???????????
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September 2023 by Wayel Abuhamdeh
Never staffed. Always long lines.
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September 2023 by Matthew Lewis
Mw wife deposits her check before closing and its never available until we call and have to get on people, the Akron drive thru location is just raggedy and the customer service and service in general is terrible. Keep your money in a mattress
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March 2023 by W
Stopped at this Huntington along with two others around the area to get a document notarized. First Huntington, the notary public is in a meeting and it will be 30+ minutes. Onward to this location where there was no notary public on the premises. I went to yet another and it was a 30+ minute wait. I don’t have that kind of time, unfortunately. This isn’t the first time I’ve encountered this issue. I’ve been banking with Huntington for nearly 20 years and have rarely if ever had any issue. I guess this is my biggest gripe in 20 years, so I guess you’re doing okay. But why don’t you have a few of your staff be certified to be notary publics in order to curb this issue? If it’s happened to me multiple times, I guarantee it is happening to others. Other than that, I’ve always been a highly satisfied customer.
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January 2023 by Shawna G
Hungtington ATM Machines throughout Akron Ohio are horrible half them don't work always say unavailable for deposit or unavailable for withdrawal this service need to be fix never had this problem when it was First Merit
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November 2022 by pat henrick
Drive thru had no withdrawal available at ATM. When I use another non Huntington ATM, they charge me $9.
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May 2022 by Josephine Perry
Would leave less than one star if it were possible. I came in here to get cash and they gave me fake cash, and then didn't do anything about it when I brought it to their attention and even offered to give me back the fake cash as if it would be useful.
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March 2022 by Josephine Petrovich
Would leave less than one star if it were possible. I came in here to get cash and they gave me fake cash, and then didn't do anything about it when I brought it to their attention and even offered to give me back the fake cash as if it would be useful.
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February 2022 by samuslightsuit
Never come here if you don't have an account. $10 for cashing checks?! THIS CHECK HAS YOUR BANKS NAME ON IT!!!!! No wonder I cancelled Huntington 8 years ago. Unbelievable. Still up to robbing everyone but their own bankers.
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February 2022 by Karen balow
Horrible bank!!! Management is a joke at this branch! I have never met more rude people!!!
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November 2021 by Tim Wallace
Called to schedule an appointment. Left a voice mail. Call was returned and appointment set. 4 of us show up for the appointment and the banker isn't there and doesn't show up for over 30 minutes. Complete lack of caring for its customers. Do yourself a favor and go somewhere else.
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June 2021 by Angela Xayavong
Just enrolled into the bank. Seems fine, only thing that needs emprovement is the drive thru bank here. It’s the most slowest ever.Update.changed my review from 3 stars to 1.This is absolutely the worst bank by far. My account has been locked, and for some reason, the money that was in my account before it was locked keeps disappearing. They won’t tell me the reason. ? avoid this bank at ALL COST!
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January 2021 by Urania Harrison
I love this bank!! Been a loyal customer since 2016
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December 2020 by Eric Nisly
The staff is great and always a good experience
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November 2020 by Dave M.
They are a bank. It is nothing really that special for a bank. PNC bill pay and account setup is just as good if not much better. They are all good when you figure out how to use them. Huntington bank is nothing special. They want as much of your money as the can get and your business, as much as they can get, so they can make money off it. Their customer service is ok, but their local branches around me are always busy and not great because they are a big bank who wants your money and is willing to do as little as possible to get it. I wish Peoples Bank was still in Akron, I would use them a thousand times over before I would use Huntington. Other than that I am going to close all my accounts, refinance my mortgage with Key Bank. Perhaps I can get someone to actually help me and when I ask for it at their branches....