JCPenney is one of the nation's largest apparel and home furnishing retailers. Since 1902, they have provided customers with unparalleled style, quality, and value. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more with free shipping and curbside pickup available. The store also offers a new beauty concept, JCPenney Beauty, featuring skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. The JCPenney Department Store in Akron, OH features a wide range of national brands such as Adidas and Levi's along with their private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, and more. Customers have reported a generally positive experience, with friendly staff, a well-organized store, and a good selection of products. However, there have been some issues with price matching and communication between corporate and employees that need to be addressed. Overall, JCPenney provides a decent shopping experience, with a clean, well-kept store, great prices, and a helpful and attentive staff who even ensure customers' safety to their cars after dark.
Everything I bought was on sale this day. Got some new tops and some new towels. The lady at the checkout, I believe her name was Simone was very helpful and even got me additional money off by getting a credit card with a big discount on future purchases...
July 2026
Returned an online order. Vert nice and professional. No questions asked returned items and money back.
July 2026
Friendly and helpful staff...found what I needed without running around everywhere
