JCPenney is one of the nation's largest apparel and home furnishing retailers. Since 1902, they have provided customers with unparalleled style, quality, and value. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more with free shipping and curbside pickup available. The store also offers a new beauty concept, JCPenney Beauty, featuring skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. The JCPenney Department Store in Akron, OH features a wide range of national brands such as Adidas and Levi's along with their private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, and more. Customers have reported a generally positive experience, with friendly staff, a well-organized store, and a good selection of products. However, there have been some issues with price matching and communication between corporate and employees that need to be addressed. Overall, JCPenney provides a decent shopping experience, with a clean, well-kept store, great prices, and a helpful and attentive staff who even ensure customers' safety to their cars after dark.
Autum went above and beyond for me today to find my son the perfect suite for his big day I really appreciate her because his event is tomorrow and she helped me find the right price and size.Thank you she is the best will be back!!
December 2025
The Montrose store is nice, clean, and well stocked. Our cashier was Skye and she was so nice!
December 2025
How many JCPenny's are left in the world? This one is very nice and well stocked. A Great big and tall selection. Worth the drive