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August 2024 by Tonya Henderson
Professional and knowledgeable, overall good customer service
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August 2024 by Ebony Ingram
Very professional, always goes above and beyond for me. 10/10 recommend.
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August 2024 by Sharde Day
Joi has been doing me and my family's taxes going on 4 or 5 years now. She is very patient and educates you on all IRS rules and guidelines. I'm very grateful for her and her knowledge. Definitely not going anywhere else for my taxes.
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August 2024 by Denia Martin
I used to prepare my own taxes and after I bought my house I realized I needed a professional. Joi not only took care of my personal taxes, but once I started my business and wanted things done the right way I came straight to her. She filled me with so much knowledge that I walked away prepared for my taxes the following year. She's available for questions AND even has a pre-tax appointment so you have what you need when it's time. For those procrastinators this appointment is designed for you. She's always made good on anything! Even when she had to file an extension for me. She was more worried about servicing everyone than her health and she was in the hospital! My taxes are my livelihood. Allowing someone to do your taxes gives them your vulnerability and I didn't feel exposed. Thank you JLW Tax for giving me a reason to trust someone with all my confidential information!! I would give more stars if I could!!!!!
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August 2024 by Christina Collins
My go to Tax Company. I have saved a lot of heartache coming to see JLW Tax & Financial Services the past couple of years. 10/10 ?
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August 2024 by Nadiyah Habeeb-Ullah
Joi had been my preparer 2015/16. I assumed all was well. This past year was the worst and final year. She insisted on an extension because she had to leave and pick up her son. She did not have me back in for two months claiming that the extension would cover HER lateness.I didnt realize that EVERY time she suggested to put an extension on my taxes that I was raking up interest and penalties. I never waited to pay but the idea as an exta security, I thought was helpful. I now am receiving bills from her waiting to file, not that she just requested the extension, but also waited to file my taxes as well. They received payment before the filing. RUN to Jackson Hewitt, anybody but her. SERIOUSLY
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March 2024 by Toy Dowdell
This was my first year filing self-employed. As well as having someone new file my taxes because I've been going to the same person since I was Old Enough to file a tax return. I had so much anxiety but Joi Took All of that Away and put my mind at ease She explained everything thoroughly step by step and made sure I understood everything. She was very knowledgeable and kind and welcoming and made my experience Overall just wonderful from now on She is my new tax lady I won't be going anywhere else. I highly recommend her.Thanks Joi!
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January 2024 by Tamera Roberts
Very Professional work environment explains everything my second year going To JLW highly recommend her services.
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January 2024 by ARIELLE MCKINNEY
I’ve been working with Joi for the past few years. The process of filing with her is always professional and she makes it so easy and efficient.
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September 2023 by Lakeia
Very professional! I have been going to her for years, never had any problems. Highly recommend!
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August 2023 by Annalisa Duncan
They are the best, period. Anyone who thinks otherwise is delusional. Love them ?
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June 2023 by Keia
Very professional! I have been going to her for years, never had any problems. Highly recommend!
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March 2023 by Ava Walker
Best experience from start to finish! Loved the professionalism and the office was so inviting it took alot of my anxiety away. Knowledgeable and thorough. I was very satisfied with my results. I would HIGHLY recommend JLW Tax & Financial Services!
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March 2023 by Danthony Lee
Wouldn’t go here unprofessional Make a lot of mistake without going over the information properly and crack to many jokes
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December 2022 by Danea Grier
I have been working with JLW Tax Services for about 3 years now and they're always professional as well as proficient with their information and knowledge. They always are current with tax laws and provide the best advice according to your situation. I recommend them to anyone who needs tax and financial services. Great customer service, beautiful and inviting office. Check them out for your taxes this season.
