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February 2024 by celeste schmucker
A million thanks to Christine Myers. She was amazing and found me a beautiful ring for a great price!
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January 2024 by Mindy Mayes
My husband surprised me was a beautiful, custom made ring for Christmas! All he had to do was show Jill a picture and she created it!I am so happy!
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January 2024 by Jessica Larson
Great individual help from Christine again! Grew up having her help my mom find the perfect jewelry over the years to her helping me with my wedding set and beyond. Everyone is super nice and helpful.
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January 2024 by J Mayes
Kay Jewelers with the help of Jill did an outstanding job on a custom made ring that was a Christmas gift for my wife. I contact Jill only a few weeks before Christmas with little hope it would be ready in time. However, Kay Jewelers and Jill pulled it off and my wife was able to open the ring on Christmas morning and she loved it! Thank you to both Kay Jewelers and Jill for the excellent customer service.
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December 2023 by Louis Blanc
Allison Haas was so helpful and knowledgeable. She also was very professional. Arlington Ridge in Akron is lucky to have her!
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December 2023 by Nicholas Pagel
Arlington Ridge Kay is fantastic. Friendly, super helpful service getting everything picked out and sized. If you’re looking for jewelry I recommend this location.
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October 2023 by Jennifer Watt
I stopped in looking for a gift and Allison was amazing! She was friendly and so knowledgeable that it made my shopping easy. I highly recommend her!
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October 2023 by Michael Turner
This location has the best customer service! My wife and I dealt with Allison, the manager, and she was amazing!!We will definitely be coming here for our future jewelry purchases!
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October 2023 by Jennifer Agnew
My fiancé and I got my ring from someone who bought it at Kay. When we first got it I had to have it resized, so we brought it in and transferred the paperwork for the ring and the warranty over to my fiancé. I went in today for my inspection and all the paperwork we transferred is MIA. So I asked the woman that helped me that if something happens to the ring before I relocate the paperwork then we are responsible financially for the repairs, even though the warranty was purchased? She said we are, even though it’s THEIR fault the paperwork wasn’t added correctly. You can see in my file that we got the ring resized through that store. She was really rude and unprofessional and spoke down to me like I was a moron. I’ll be finding a different location to go to from now on. Until today I’ve had nothing but positive experiences. One bad apple can spoil the bunch I guess.
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October 2023 by Whitacre7 Whitacre
Christine is awesome! Been doing business with her for 30+ years & still going strong! Thank you Christine!
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August 2023 by Sue McElrath
Kay’s Jewelry on Arlington Ridge in Akron is a fantastic place to go for your Jewelry, repairs, and cleanings/inspection. Alison is the manager of this store and she is fantastic. She has a wonderful team of employees, Robert, Breanna, and Christine that works there. Each and everyone of them are wonderful. They are very friendly, professional, and knowledgeable. They greet you as soon as you walk through their door. They make you feel very special and they care about your needs. I highly recommend them for all your jewelry needs. I give them a 5 star rating. You can’t go wrong with this store.
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August 2023 by Dubz J
Got in touch with management here trying to resolve issue with my watch. I was told they would look into it and get back with me….that was two wks ago. Obviously Kay is only in it for the impulse buyer. Not worried about you or your jewelry after you purchase. Nothing but rude selfish people. You can get much better people and service from local family owned jewelers such as Glenn Fisher. I have bought more jewelry from Glenn Fisher due to the diligence in excellent customer service and support.
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July 2023 by Verified FanGirl
Robert was amazing I went in to get my diamonds fixed on my wedding band that is almost 2 years old and he noticed my ring wasn't sauntered together correctly, he fixed my diamonds and made my gorgeous engagement ring the star that she should be, I will always love my Kay's family.
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June 2023 by Jillian Earnest
My fiancé and I recently custom designed our engagement ring through here and it is beyond perfect! Jill helped us from start to finish and was so meticulous and knowledgeable in every step of the process. The ring turned out 100 times better than we could have ever hoped for and we are so beyond pleased with it. I highly recommend this Kay’s location as well as Jill for any and all jewelry needs!!
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June 2023 by Jonathan Torres
I recently decided to propose to my now fiancé but had no idea where to start when it came to buying a ring. Jill made everything so easy and simple to understand which made choosing the perfect ring completely stress-free ? She was the best!
