Liberty Tax, a tax preparation service, is praised for its exceptional customer service and knowledgeable staff. Kathy, a tax professional at the Main Street office in Cuyahoga Falls, Ohio, is described as friendly, helpful, and a true joy to work with. She provides guidance and assistance with even the most complicated tax situations, often finding great discounts for her clients. The company's customer service is also highlighted, with Joyce from the main call center being a valuable asset. Liberty Tax is appreciated for offering discounts to military veterans, and many customers express their loyalty to the business, particularly due to Kathy's outstanding service.
Cathy is always so upbeat and helpful. Even offering to help us during the year if something needs to be explained. I always look forward to seeing her smile and her great expertise and knowledge.
January 2025
My tax situation was a few steps extra complicated this past year, but sweet Kathy got me all taken care of and found me a great discount on the service as well. If you have troubling taxes this is a good place to find a solution!
