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December 2023 by J WALKER
Had a wonderful experience with Susan! She was very knowledgeable, patient and professional. I would highly recommend this location for your metro pcs needs!
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May 2023 by Jennifer Ebarb
Representative did not know her but from a hole in the ground
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November 2022 by Scott Carey
The gentleman who helped me with my problem suggested the answer to my problem which was to go home and try the other SIM card I had for QLink Wireless in my phone when I had a message from the phone saying that SIM "not provisioned for voice" I went home and swapped out the SIM card and everything is working well now! A VERY sharp and VERY helpful man!
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June 2022 by Lay
Sarah is just amazing! she’s quick and very nice 5 stars!
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May 2022 by Francis Jennings
I was browsing and checking for a upgrade on my phone from this location. Sarah was a tremendous help. She has superb customer service skills. She's a Asset for your company.
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March 2022 by Clarence Boykin
The lady that helped me was so knowledgeable. She answered all my questions.
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February 2022 by Erimes Harris
Hallie was very kind help me all the way. Knowledgeable, consistent most of all Fabulous
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July 2021 by Bernard Williams
Very pleasant!
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May 2021 by Hector M
I love my new phone I went to change my phone number and ended up buying a phone. Great Customer Service. I will be back to buy another phone soon.I recommend getting the(Oneplus Nord N10 5G)
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November 2020 by Jaramie Louderback
The tech there saved us money very nice phone for my mother in law her first smart phone yay
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October 2020 by Aalayah Muhammad
I had difficulty with my phone ringing and couldn't hear without using speaker. The manager Darius was very patient and once he couldn't repair I filed a claim.
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June 2020 by Kathy Blair
My husband go there on 6/20/20 and buy brand new Moto g stylus phones. We leave, he takes his phone back out of the box, and notices the screen has a scratch on it. We call the guy who sold us the phone immediately. He had us go all the way back to the store, he claimed he contacted his manager who told him that they WOULDN'T give my husband another brand new phone, but could send him a refurbished phone. So, without any satisfaction from them, we called the corporate office who told us that that's NOT how they work. So, I filed a complaint. Needless to say THIS STORE SUCKS. I've been a metro customer since 2015, and have NEVER had an experience like this before. DON'T SHOP AT THIS STORE.
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August 2019 by Kevin Williams
They are under new management and have better staff.
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April 2019 by Jeanetta Mccormick
Metro PCS provides quality at a reasonable price. My service is perfect. The customer service is exceptional. I'm glad I made the switch!
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April 2019 by Sonya Bell
Your employees made me feel welcome they were courteous and friendly