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February 2024 by Gary Skadra
Going to get phone service elsewhere. It's no surprise the Waterloo rd. location went out of business.
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September 2023 by Regina Lane
Well i don't recommend metro pcs to anyone , for any reason..the people at the stores are ok.. but calling customer service is a joke..i called to change my number from another phone..should be easy to do right...well that was a week ago and my phone hasn't worked since and theu have NO record of me having an account there...someone wiped out my account!!! Ho anywhere but metro pvs for cell service
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February 2023 by Dana Dawson
Just stopped by, web site said they were open. The store was locked and no one answered the phone
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August 2022 by Kenneth Bull
Loved it & The staff is really helpful too & Knowledgable about everything Phone related Remember this a Try Mobile Pcs store only...
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July 2022 by Upset Customer
Wouldn't even give 1star! The store opened at 11:00 nobody was there left came back at 11:30 someone was there looked up never unlock the doors and never said wait a minute or anything and ignored us for the next 20 minutes you really need to get your workers in check now stopping my service with the company.
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July 2022 by Colleen Smylie
Shout out to Jennifer at Brittan Rd. Store. Handled everything professionally. Greatly appreciated. Thank you.
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February 2022 by Jennifer adams
Loved how fast and informative. Very nice and easy! Thank you!
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November 2021 by Ray organiscak
The guy David needs a raise 100% thanks to him I didn't have to buy a new phonev
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June 2021 by Glen Campbell
Lady was very helpful and very courteous. Very knowledgeable.
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March 2021 by Deb Russo
Its all about the commission for them
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October 2020 by MaryJean
Went in to upgrade my husband's phone. Mj, the guy working is AWESOME. Very friendly, great customer service. He made the whole process super easy and quick! I've been at other MetroPcs stores and had long waits and so-so customer service. So go see Mj at the one on Darrow Road, he'll fix you up fast and stress free!
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October 2020 by J Guido
Drove up there the open sign was off so I had to call to verify anyone was there. The man was nice while I was there. Later I was calling because I had another question and he sounded agitated when he answered the phone so I asked if he was okay... He then gave me some sarcastic response that doesn't help me at all. Didn't get his name. He was a large man. Very rude. Not helpful. At all.
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September 2020 by MaryJean Mollica
Went in to upgrade my husband's phone. Mj, the guy working is AWESOME. Very friendly, great customer service. He made the whole process super easy and quick! I've been at other MetroPcs stores and had long waits and so-so customer service. So go see Mj at the one on Darrow Road, he'll fix you up fast and stress free!
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September 2020 by Jacqueline Benson
I went in to get an upgrade the other day. I did not get the associates name that helped me but he had exceptional customer service skills! There was a line when i got there, he was able to assist me while he was behind the counter helping the other customers (one of which was not pleasant ,i cannot say enough how well this guy handled the situation) He was very knowledgeable of the phones they carry and I was able to look everything up from his suggestions while i stood in line.
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September 2020 by Jeffrey Guido
Drove up there the open sign was off so I had to call to verify anyone was there. The man was nice while I was there. Later I was calling because I had another question and he sounded agitated when he answered the phone so I asked if he was okay... He then gave me some sarcastic response that doesn't help me at all. Didn't get his name. He was a large man. Very rude. Not helpful. At all.
