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February 2024 by Michael Smith
I went here Tuesday January 30 to get phone service I have right now unlimited phone plan $25 a month cheap they have 5G data it's unlimited too with unlimited wifi I use my phone everyday it's good deal I kept my phone and number I recommend going here I don't remember the guy that helped me he was really helpful not rude very nice to me.
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October 2023 by Blain Anderson
Need better phones. Half the lights were off in building
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July 2023 by Myra White
Had to wait 45 minutes for a sales associate to help me. I received a replacement phone needed a SIM card put in. The sale person told me it would be a 27 charge for them to update my phone, I should go home and read the instructions and try to install it myself!! My particular phone needed a special tool to open it up, which they forgot to send with it. while I was waiting those 45 minutes 3 people came in wanting the Home Internet all 3 were quoted a price of 49.95 to get the Service, the actual charge was over 100.00
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May 2023 by Dillion Adamson
Employees not on time. Tried to charge me $27 to switch phones when I did it for free in 2 minutes over the app. All they care about is trying to hustle money out of people that don't know any better.
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February 2023 by Robert Engstrom
Store is supposed to be open at noon sitting in a parking lot right now after 12:00 no one is even here Bad Business practice
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February 2023 by M.S. Donaldson
Could improve on customer service.
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January 2023 by Anthony Lindeman
My daughter destroyed her phone and I needed something cheap and easy. I usually have a hard time dealing with the salesperson at metro, and then there was Tammy, she gave me a great deal and got me in and out, and she made laugh! Just what I needed thanks. Thanks Tammy!
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November 2022 by Lorraine Arnold
Terrible selection of phone cases at this store had get one at another store, it would've been great to get everything at one store when I purchased my new phone.
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November 2022 by Rebecca Van Camp
The best customer service in this store. The rep helped me transfer all my stuff
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November 2022 by Paul Zemotel
Excellent, friendly service. A+ rating for this location!!
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May 2022 by Rachel Mays
MJ showed exception customer service and displayed a wonderful sense of knowledge on the products for sale. I didn't feel pressured on a sale and his energy level was supperb. Thank you for the amazing experience. I will definitely be spreading the word with friends and family.
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May 2022 by Tamika Free
I had a great experience with my rep at metro on Darrow road
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April 2022 by michelle wollet
I came in to port a very important number and it was not as easy as I expected. MJ was very professional & helpful. MJ went above & beyond helping me, even after I left he still worked on the issue. He stayed in hold for over 2 hours trying to resolve the issue. Even when I am sure he was frustrated he still gave his best effort & communicated with me. I have been a customer for years & MJ has been the customer service rep I have experienced. He totally deserves the 5 stars. MJ, I can’t thank you enough.
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April 2022 by Cortney Freudeman
Very hassle free great prices and amazing customer service I absolutely completely satisfied by today's experience
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April 2022 by Sylvia Ross
MJ did an amazing service. He took care of my needs I can't thank him enough
