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“The customer service here was SO refreshing! Dave went above and beyond to help me out with paint, clear and primer. Would highly recommend this place if looking for good advice and guidance on the right products to use! Thanks Dave?”
“Luke and Denise provided the best customer service we have experienced. Very knowledgeable and friendly staff. Answered every question we had and gave great guidance on what we should buy for our situation. Highly recommend this location and will definitely be coming back for our future needs!”
“Had to come in with all 3 of my kids & the guy was so helpful and efficient. I usually do not like to have all the kids in tow at a place like this, and the guy was very cognizant of the fact that I did not want to spend a lot of time in the store with my crew of kids. After I paid he even offered to bring my paint out when it was done so I could get the kids loaded up. Excellent service!”
“Brendan and his crew are so knowledgeable and ALWAYS so helpful. Paul Susnis the local sales rep is a pleasure to deal with and helpful, courteous and ALWAYS willing to go that extra mile to help contractors and do it your selfors alike with whatever they need or questions they may have. And on the VERY RARE occasion he might not have the answer, he doesn't take long to get it.”
“Sonny went out of his way to help me and he made several color adjustments to my gallon of paint. I saw and heard him with multiple customers, he is very attentive, professional and energetic. The paint I bought did very well for my home project.”
“Everyone I interacted with at the Ellet location was so nice and helpful. I think you can tell when a place genuinely has good work culture by how the employees behave as a whole. This is one of those places. They’re just happy to be there. Also, you really can’t beat their prices compared to other hardware stores.”
“Natalie the store manager and Chris the assistant manager go above and beyond to meet our needs as Pros , from questions to getting our product to us fast and efficient and everything in between. Their customer service is out of this world as well. I have never got anything but smiles and kindness everyday we go into the store! Thank you for making our jobs easier!”
“The sales representative at the Arlington Rd Sherwin-Williams Paint Store, Olivia, was very helpful. She gave me a sample book to take home to assist me in picking out a color for repainting a deck. She also gave me a helpful tip about some unused paint I had from a previous project.”
“SW has the best paint. I’ve tried other brands, it chips easily. My SW painted walls still look amazing! It goes on smooth, covers well, and color is always amazing!”
“I had a can of paint that was in my garage since last summer. I took it to Ace and asked them to shake it. Heather and Wren kindly did so after making sure the lid wouldn't come off. Great customer service ?”
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“This family owned company has served the Akron/Summit County community for decades. It is a one-stop shop for wallpaper, borders, paint, and supplies. A warm welcome awaits you by one of the family members. Support local businesses by shopping in January's. I highly recommend them.”