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February 2024 by Bri Roberts
I ordered the heart shaped pizza, hot wings, and boneless wings. The pizza was so thin and pathetic my 9 year old and 13 year old wouldn’t even eat it. They love pizza! The traditional wings were so chewy and disgusting and there was a huge fatty piece that I couldn’t understand why it was in the wings. The only true edible part were the boneless wings, the entire meal was cold. Awful never again. I also had to cut it myself.
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January 2024 by Christina Carnegie
The manager Vanessa is great! The whole staff is very welcoming and friendly!
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November 2023 by Eric
$4.25 delivery fee. not in this economyWheelchair accessibility: i am not in a wheelchair
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October 2023 by Lydia Nichols
Got a pizza bowl very disappointed. No sauce in bowl. Felt like I pulled of the cheese on a slice of pizza to eat it. It sucked will not get a bowl there again. Just pizza and breadsticks.Parking: To small of a parking lot. Can't move around in the drive thru. Need to set up drive-thru better
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September 2023 by bars boy
The older guy working tonight was extremely rude bc I didn't ring the doorbell. He shouldn't have a job working with people!
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August 2023 by Louise Johnson
I ordered a XL New York pizza with additional toppings and spent over $31.00 and the pizza was cold and over cooked. I'm so disappointed with the management and the delivery. Beware I tried to get help with this situation and no one was able to help me. I'm going to continue to share this story until something is done to correct the problem.
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August 2023 by Ms LadyWuu B
Ok so I had pulled up to order a pizza. As I headed towards the drive thru, I saw a man sweeping. Same came to the window and took my order. The scary part was, I couldn't see if he had washed his hands nor wearing gloves. So never go late at night. You're taking a chance on their cooking protocols if their cleaning.
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July 2023 by Ms LeeLee29
Ok so I had pulled up to order a pizza. As I headed towards the drive thru, I saw a man sweeping. Same came to the window and took my order. The scary part was, I couldn't see if he had washed his hands nor wearing gloves. So never go late at night. You're taking a chance on their cooking protocols if their cleaning.
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July 2023 by Zack smart
Waited 55 minutes past the time it said to be here online. Saturday night. Food was perfect tho
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June 2023 by Keith Gwyn
$51.75 for one 14” pizza delivered to my hotel room. There was 5 toppings and extra cheese. The delivery guy was kind. Ill have a steak next time.
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November 2022 by Mutahher Mohammed
New GM is great. Calm great communication and customer service
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November 2022 by Eric Ilsen
The food is good, the menu is varied, but I disagree with your "delivery service charge" of 4.99. It is way too high and Papa John's does not explain why we are charged this fee along with what this fee covers.
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September 2022 by Karen Jones
We had an issue with an order a while back. The sauce had been pushed to close to the heating rack and fermented. My husband is a recovering alcoholic, I called to let the store know to see if they would pull the sauce before it was served to anyone else. Unfortunately I talked to an employee who insisted they didn't serve bad food. A manager overheard her talking about it and decided to check for herself and tossed the entire set because they were bad. We received emails and phone calls apologizing were offered free food and were told the employee would be talked to about how she handled the situation. My husband decided to try it again tonight. I placed an order for a small pizza, breadsticks and some wings incase he couldn't stomach the sauce. At which point I was informed that they had placed a mini fridge to store the sauce in so it wouldn't happen again. They also upgraded our order. We will now be lifetime customers because we were listened to and they fixed an issue that could have caused issues to other people. I am so proud of the management and how they handled the situation. Accidents happen but how you fix it means everything. Thank you for listening and fixing the problem.
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September 2022 by Jacqueline Ware
Tried to order got 3 different quoted increased prices on same size same topping pizza.Clerk was kind of rude and annoyed maybe they were stretched thin and super busy.So I decided I shouldn't add to bother they were experiencing so I declined order and discontinued call.Called Uppercrust Pizza instead.
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July 2022 by Chris Zepp
Shout out to this store and their team, order wasn’t right and no hesitation to make it right, customer service and humanity is still alive! Great people and the pepperoni stuff crust is awesome, my high cholesterol and heart will thank me later, lol!
