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January 2024 by Lachuman Khadka
Never pick up call and medical ready at time
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January 2024 by Kevin Lett
Friendly staff. Clean store
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December 2023 by Courtney Justine
Pharmacy needs to work on customer service skills. They are always rude
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December 2023 by Taylor Stoffer
Pharmacist at the drive through was rude, have been calling the pharmacy for 10 minutes with no answer and have been repeatedly hung up on. Once I finally did get an answer the pharmacist was rude and placed me on hold for 30+ minutes.
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December 2023 by Brenda T
I tried calling no one every answer the phone. So one day I went in the store as I called and the phone wasn't even ringing. As if they turned the phones off. This is getting so bad corporate needs to step in and help this store. I have been going her for 30 years. Since it was a store in the plaza.
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November 2023 by Christi Kam
I'm so mad, upset and fedup! This pharmacy has given my nerves a testing! I tried to order my refills on-line several times and it just hour glasses, I tried 3 different computers and get the same result. So i called in my prescription and requested to pick up in 24 hrs in the late afternoon. I go to pick it up and the guy behind the counter says "its not ready we're behind" I was so ticked i just walked out before i said something i would regret. 10 mins later i get a flipping text that says my prescriptions are ready, after i was no where near the store anymore. Today i need more refills go on line and once again the site is not letting me refill it just hour glasses, So i call the pharmacy to find out why it's not working and no one picks up the phone, go figure. I'm transferring to CVS, why keep putting my self through this.
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November 2023 by Jon Yerrick
Pharmacy is so slow and rude. We made reservations for COVID Boosters and we still had to wait 45 minutes
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September 2023 by Kate Kisner
Seriously the pharmacy is a joke anymore! I have been filling meds here forever! There's MAYBE two pharmacists that are pleasant and respectful. The others possess a level of incompetence and disrespect I don't even have an explanation for as to why they are in customer service let alone a pharmacist. For instance today I called to check on my husband's meds which were called in LAST NIGHT well for one I had to spell his name THREE DIFFERENT TIMES and give his birthday four times for them to ask if it was something else. Then they finally get it and the second one still won't be ready for another hour??? Seriously this is ridiculous. Please get friend competent people back in this pharmacy.
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September 2023 by Lo Lee
This pharmacy make me feel like an inconvenience any time I go to pick up a prescription. There are a couple that are pleasant and welcoming there but most are very unpleasant and it makes me feel so anxious before going to pick up prescriptions. I use this pharmacy because of the convenient location.I try to pull up also and not ring the button but lately I'm unsure of how long to wait before pressing it. The one lady got so mad that I pressed it and I didn't know that they get notified once I pulled up so the next time I went, I just sat there for 7 minutes before the pharmacist happened to walk past and saw me there waiting and called for one of the assistants. I'm not picking up prescriptions to ruin their day.
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April 2023 by shannon greathouse
I have been going to this rite aid for a good 16 years. Over the last 6 months I have disrespected and they do not have it together anymore. I used to give them high praise but as of today when they got my prescription at 12:48 and I just called at 4:15 to be told won't be ready till maybe 7:30. This is unacceptable and I am looking for another pharmacy.
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April 2023 by ashley edgar
The woman I talked to at the pharmacy was rude and made me feel stupid for not knowing something simple.
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March 2023 by Ronnie Cope
Due to the national medication shortage I had to call around looking for my medication. Spoke to a woman named Brittany who was rude and unwilling to help. She said she can’t fill my medicine because “her customers” are going to need it eventually. Worst customer service ever and no compassion. Wouldn’t even tell me if any other locations had anything in stock. Every other pharmacy I spoke to at least told me what they had in stock so I could talk to my doc and work out a prescription that would work. :(
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February 2023 by Wandering heart Motorcycle ministry
Went to get my meds today. I waited at drive up window for 15 minutes. Every day they text with different meds I need to pick up, instead of grouping them together. To tip it off you go to go inside and an employee is smoking right at the door. I'm disabled and waiting for a lung transplant. I'm about to switch pharmacies. This company does everything, but be a professionally ran pharmacy. Sad very sad.
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October 2022 by Sonny R
Every time you go up there, they are working on your prescription. 45 min to an hour they say, every time. I had prescription ready and the pharmacist asked me what are you looking for? Duh my medicines. They always only have one pr two people working. It really must be hard to count pills. So unorganized and unprofessional. BIG PHARM WINS AGAIN. a pharmacy that can't even get your prescriptions on time or in stock.
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September 2022 by Mary Greene
This has to be the slowest pharmacy ever! Went through the drive thru for drive up Covid test which we had appointment for literally waited 15 minutes for someone to wait on me! Then they made us pull away and wait for call when ready. Well then they called us back they had the insurance entered incorrectly so we had to give them the card pull away and wait again. I had to miss work due to this slowness!
