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November 2023 by Keith P.
ive been going there for years and i trusted Brian. They have definitely saved me money over the years but I feel like the economy has everyone taking advantage where they can. My HVAC unit went out and I was told it would be $240. I quest the high cost and was told by Brian that the part was $100 and then the labor.He said the computer told him it would take over an hour. I found the part (used) on Ebay and watched a YouTube video and it took less than 15minutes to install it myself. I asked him about it and first he said they have to go by what the computer says which is nonsense. Then he mentioned the time they took to diagnose thr problem. I get all that but just be upfront with that. Post a few for looking at it. Dont make a fool out of me and waste my time sitting in a lobby for an hour and you were done 50 minutes ago. Now I'm questioning so many pet repairs. Not cool
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October 2023 by Purity McKinney
These are they most honest and affordable mechanics I have found in a long time. They are also very patient and willing to work with you if you don't have all the money upfrontServices: Auto body & trim repair
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October 2023 by Andy Campbell
Best AUTO REPAIR shop service around the 330 Best prices professional services, excellent customer service I love this placeeeeeeeeee
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August 2023 by Joshua Wagner
A few weeks ago I went to them for the first time for a misfire. They replaced a bad ignition coil and my spark plugs, excluding one in a rethreaded valve. As they are replacing the other spark plugs they observe that the aluminum threading in my old engine is worn for all cylinders (previous owner liked to do his own work and may have over tightened). A few weeks later my engine blows its second spark plug. Because it was a spark plug they just put in, they rethreaded the newly blown valve and replaced the plug at no charge to me! They did this even though they were confident the worn out threading was the cause and not their recent spark plug replacement. Its an integrity move that puts them at the top of my list for future repairs.
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June 2023 by Pedro Soto
Honest person. Great job
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March 2023 by Crystal Johnson
Very professional. They told me the problem and the cost to fix it right up front. They were fast and very efficient
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November 2022 by Brian Lesher
The employees here are friendly and extremely helpful. They have amazingly good pricing on repairs and back their repairs. I highly recommend them for your car needs.
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September 2022 by Salsabeil Ayad
This auto shop is by far one of the most trusted in akron, it’s no surprise they’re so successful. Brian and his team are very knowledgeable, and they take care of their customers. Cars can be stressful, so give yourself the peace of mind knowing you put it in the right hands. Best auto shop around, hands down, just go here, you can thank me later.Services: Auto engine diagnostic
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September 2022 by Melody Rogers
I'm so glad i found 261. They're reasonable and very knowledgeable. Nice friendly staff.
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May 2022 by Jack Mills
Brian is a Down to earth guy! Every expierience we have ever had with 261 Auto has been pleasant!Services: Brakes
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March 2022 by Jenn Harris
WE go to 261 Auto for all our issues. Haven't met a problem yet that they can't fix. Staff and Prices are great!! Thanks to John and Brian- they always have our backs! You guys rock.
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February 2022 by Kyle Long
Great service and price! Will definitely be using them again in the future!Services: Brakes
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November 2021 by Kim McCutchin
Brought my car there for charging issue's. Was told I needed a alternator and battery . I paid $650 for this job. Got car home issue's again found they didn't put new battery in but I was charged for it . They did put new in. Next day same issue's took back got out of shop not even a mike put on my car and same issue's. 4 trips to shop and you couldn't figure that it was a crodid fuse. Looks like you need new mechanics as this made you look bad . And to offer me $100 when I paid you $650 to take somewhere else..I did just that and within 15 min of being in new shop boom fixed
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June 2021 by Brian Evans
Highly recommend this company! Completed my brake repairs in rapid fashion. Brian was informative and provided some great information and solutions to an AC issue I was having. This is the second time I have used 261 Auto Repair but it will not be the last! Great bunch of people!
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January 2021 by Reginald Daniels
261 Auto repair great service quality work I give them four stars I just get them four stars cuz they only worked on two of my cars but I have no complaints I'll send anybody that needs repair to 261
