Select Specialty Hospital - Akron

Hours: Select Specialty Hospital receives mixed reviews from patients and their families, highlighting significant contrasts in care and amenities. Positive feedback consistently praises the outstanding, excellent, and amazing staff, including doctors, nurses, therapists, and case management. Many note the team is helpful, kind, informative, and possesses excellent bedside manners, contributing to a successful healing experience where patients feel in good hands. The facility is repeatedly described as very clean and exceptionally clean. However, critical reviews point to serious and consistent shortcomings. The food is widely condemned as terrible, with complaints of it being high carb, high sugar, overcooked, and like slop, with dietary orders often ignored. The coffee is also notably bad. Several reports cite poor organization, including serious medication errors, slow response to call lights—especially at night—and instances of understaffing where aides are non-existent. Some staff are described as acting angry or like they hate their jobs, with one charge nurse being mean. Initial experiences can be rough, with patients feeling unsafe, though leadership may later resolve issues. The facility is criticized for being profit-driven with average or subpar care at times, despite the high cost. Overall, while clinical care from medical professionals is often highly recommended, the support services and initial patient experience are frequently found lacking.

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1. Akron, Ohio