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December 2023 by Todd Knisley
Our salesperson was rude, uneducated, and pushy. The other staff members seemed much better, but I wouldn't go back.
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November 2023 by David Arbogast
Great place to buy ladies wear. Friendly and knowledgeable staff.
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November 2023 by Kristin C.
I had a great shopping experience today with Emily, Karen, and Michelle. After some life changes the last year, I was in desperate need of some new undergarments and had no idea what size I was. I got measured and the ladies brought in a ton of options for me to try. They listened to what I liked and what I didn't like, and were knowledgeable about what may work best for me. When I started feeling a bit overwhelmed with all the choices, Emily asked if I wanted to take a break, and even offered me water. I didn't feel at all pressured or "sold to." The store was tidy and had plenty of selection. I haven't shopped for these types of items in several years and now that I've made my purchase I'm set. It was not a cheap afternoon, but I do feel that I got my money's worth. Thank you, ladies, for your help.
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November 2023 by Ailissa Lew
I had a lovely sales personTiana, she took her time and really made me feel comfortable and helped me so much! I left with a bra I love. She deserves a raise and was the best customer service I’ve seen in awhile. I could have done without her managers side comments (seemed a bit negative towards the sales associates, was nice to me and other customers but didn’t seem to treat her employees that great)but besides that a lovely visit.
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September 2023 by K L
Comfortable, soft products. Thank you!
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July 2023 by Carolyn Graf
Friendly staff, clean store, fantastic visit as always
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May 2023 by ARG Garber
BRA shopping is NOT Suppose to be this much fun!! Thank you SO much for all the help and taking so much time with us!! And who knew that you’re actually supposed to wash these ???? THANK YOU!!!
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March 2023 by Rachel Schneir
Wow what amazing customer service!! Tammy was so attentive & went above and beyond to help me find what I was looking for! 10/10 would recommend
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January 2023 by Linda Buklad
Love this place. It was about time for a refitting for a bra and what a difference. I got some great fitting bras with the help of a super staff. Also got functional sexy bras too! Going back for more soon. Can't wait to get some sleep wear.
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September 2022 by Kelley C. C.
If you are struggling with wearing a bra, and let’s be real, we all hate them, run to Soma at Summit Mall and let Erin measure you. You could very well be wearing the wrong size. I sure was! And then be honest! If wires dig in and make you crazy, tell them. Be open to trying on a variety of styles, and trust that Erin and Rachel will get you into a comfortable bra. I know you might think comfortable and bra should not be used in the same sentence, but Rachel will prove you wrong! Great experience!
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July 2022 by AJ
Very rude staff at Summit Mall location, they don't even greet you when you come on. Two employees were standing at the register going through merchandise; the younger woman looked up while the older woman continued looking down. I came in to buy new Soma bras because the wires came out within 3 months, but the lift was amazing and I wanted to give Soma another try. I was trying on bras, and another customer needed the same size so the older employee knocked on my door to ask if I was finished with the bra because someone else wanted to try it on. She took it directly to the other customer's dressing room; I could hear the conversation. I was mortified to say the least. I know you can wash your skin and wash new clothing before wearing after purchasing, but my point is to blatantly transfer any clothing, especially an intimate item between customers is not acceptable by any stretch of the imagination. I left the store without purchasing a single item. Of course they both said have a good day on my way out. The customer service is as bad as the product.
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July 2022 by Melissa Bauman
Inconsistent hours posted across google, mall website, and store door. Staff opened late regardless so i went to another store that opened on time. Waited 30 minutes after finding incorrect online posted hours for them to have no sign of life at noon. Where open when i walked past at 1245 though. I'm not sure if I'll gamble again going out of my way for so much inconsistency with them being open or not.
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January 2022 by Linda Stoneking
Great experience at Soma yesterday. I got measured and Linda (not me-just same name) helped find me the best bras for me!
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November 2021 by Jennifer Scull
Oh my goodness this is absolutely ? % the best bras for DD's and up. Beautiful designs plus matching panties...the staff is so professional and sweet. I ❤ it and try to go twice a year.
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October 2021 by CJ
Very rude staff at Summit Mall location, they don't even greet you when you come on. Two employees were standing at the register going through merchandise; the younger woman looked up while the older woman continued looking down. I came in to buy new Soma bras because the wires came out within 3 months, but the lift was amazing and I wanted to give Soma another try. I was trying on bras, and another customer needed the same size so the older employee knocked on my door to ask was I done with the bra because someone else wanted to try it on. She took it directly to the other customer's dressing room; I could hear the conversation. I was mortified to say the least. I know you can wash your skin and wash new clothing before wearing after purchasing, but my point is to blatantly transfer any clothing, especially an intimate item between customers is not acceptable by any stretch of the imagination. I left the store without purchasing a single item. Of course they both said have a good day on my way out. The customer service is as bad as the product.
