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November 2023 by Cari Cagle
The staff is super friendly and showed me around so I wouldn't feel lost. They explained everything in detail to make sure I understood everything.
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October 2023 by Lora Boley
Process very easy and units are clean and secure. Would definitely recommend.
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October 2023 by Cheryl Morrow
Everyone in the office is very nice, polite and very helpful. The units and grounds are kept nice and safe. If I ever need storage again I will definitely be back. Thanks for being so amazing!!!!Cheryl
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August 2023 by Laneyah Pringle
We rented here through the summer and had an outstanding experience. A five star isn't enough to express the exceptional and professional customer service we received from Cassandra here. She is patient, understanding, and try her best to accommodate and satisfy the customers. If I could give more stars I would. Will definitely be my first option for a storage if needed again while I'm still in college. Cassandra my mom give you 100+ stars!
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August 2023 by Frank miljak
Very helpful, quick and easy..Cassandra accommodated to exactly what I needed, and got me a great rate..very pleased with my experience!
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June 2023 by Ralph Butler
Bought a auction unit,process was very easy no stupid hoops to jump through. The lady at the counter was very helpful. Customer service is top notch at this facility. Unit was how it should of been other places ransacked at of their units and cherrypick items . That's how it's been lately but never at one of these facilities. Their a honest company and if I ever need storage this is the place I'll go to . Highly recommend. 5 stars to the nice lady who helped me today as well
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June 2023 by Crystal Bcuzzzimworthit
I've always had good experiences with Storage Zone. Today, I had to call the office & I spoke with Cassandra about something specific. She was Amazing! Cassandra was very friendly & helpful. I very much appreciate this. Storage Zone has great secure storage units & wonderful employees. Thank you...
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June 2023 by Jeanne Ellis
Cassandra has always been very helpful since i've had a storage unit at the Canton Rd location. She's went above & beyond to make things easier for me as I am handicapped.
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May 2023 by Mara Lynne
Rented my unit online. No problems at all with the site. Manager called me to check and make sure everything went smoothly online and to give me office hours to make sure I'd get my free lock from the office before they closed for the day!
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May 2023 by Mara Waybright
Rented my unit online. No problems at all with the site. Manager called me to check and make sure everything went smoothly online and to give me office hours to make sure I'd get my free lock from the office before they closed for the day!
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May 2023 by Joann Dunn
The door was stuck and they were great with helping us get it opened. Never have I had a bad experience with SROA. They are always kind and helpful.
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April 2023 by Kathy Dempsey
We had a great experience, Casandra was very helpful and professional. We had all our questions answered. The facility looked clean and secure.
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April 2023 by Kelly W.
Overall this place is decent. I think the prices are getting a little high because they raised the rent recently. The office staff is nice and accommodating. First month was free and got a free lock.I think there may be mice since they put rat poisoning in the unit. That kind of freaks me out because I have boxes with handles and if I open a box on day and find a mouse I'm gonna be flipping out. This is why I gave 4 stars instead of 5.The overall condition of the units is ok. They do seem more rundown than say Public storage but it's closer to my home and therefore, more convenient.
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April 2023 by Jacqueline Burt
Very friendly and helpful Greg went above and beyond to help me out withe explains all the details to me. Cassandra also was a big help . Excellent service.
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April 2023 by Hayden Rackley
Cassie and Greg were super friendly and attentive even when dealing with multiple customers at once. The facility itself is kept very clean and the offers you get are very affordable even for a college student like myself.
