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February 2024 by BOSSD UP
Informed Delivery told me I had a package coming YESTERDAY which wasn’t delivered and no tracking updates have been given. It’d be nice to know when and where my stuff is coming.
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December 2023 by Matthew Knafel
This is my regional branch as I live in a suburb of Akron, so all my packages should go to my town next. Instead, they keep sending them elsewhere, and they end up on tour. And this seems to happen more often than not. Expensive packages I've been tracking for a week or two overseas. They go exactly where they're supposed to, till they get to Akron, then someone who can't read a label sends it back to Cleveland, Dover OH, North Carolina, or some completely random place. Whoever is doing this needs fired.
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December 2023 by Robert Kapitan
The Akron center is the black hole of the postal system. I mailed a 2 day package on 12/4 and it arrived in the Akron Distribution Center the same day. It did not leave the distribution center for 3 days and arrived at its destination in 5 days.
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December 2023 by Cengiz Bangal
I have been here for more than 2 hours and they can't load the trailer and unorganized place to pick up loads. There was no 0 to give. 1 star is toooo much for this place.
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December 2023 by Frank C
Ok for stamps, package supplies. They don't have photo copy equipment any longer. But then that's the govt for you. They take your tax money, but don't give you service anymore.
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December 2023 by trluke94
What a joke this place is. Like others have said the building is a black hole for packages packages come there and never leave . My package took 13 days to leave the facility
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November 2023 by Candise Jenell
JEREMY was an absolute pleasure! It’s been a long day… it’s Friday and he’s still a performing extraordinary customer service. I was so impressed with his performance I had to share it with you.
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October 2023 by Candise Burgess
JEREMY was an absolute pleasure! It’s been a long day… it’s Friday and he’s still a performing extraordinary customer service. I was so impressed with his performance I had to share it with you.
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October 2023 by JIMMY CRUZ
Small facility but fast personal
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August 2023 by Jacob Smith
My package made it from The Netherlands to this location. It was supposed to be delivered to where I live in Ellet but was instead shipped back to Chicago. It's been 5 days and still has not been delivered.
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July 2023 by Greg Harteis
Really have been screwing up recently missending many packages. A few were sent to other local post offices delaying it 1-2 days- not a big deal. Then there are packages being sent way off the beaten path causing delays of 3+days. These are packages that are to go from Akron to Stow. I have one that went from Akron, OH to the state of Virginia. It should have delivered to me yesterday July 7th. As of today July 8th it is in Maryland. If you could get package from OH to VA in 1 day- you should have had it shipped back from VA to OH in 1 day based on your MISTAKE!!!!!!!!!! Instead you do not care and let it go on the what the normal track would be on a package coming from VA. Then again should I expect anything different from USPS!!!
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June 2023 by Rosa Miguel
I am so relieved that the kiosk is available even when the post office desk is closed. I was able to ship out a package on the weekend (not during business hours)and not have to worry about making it in during business hours during the week. I highly recommend the kiosk !
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June 2023 by Andrew
After 15 hours waiting they said “no load for you, cuz we have no barcodes” ….
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June 2023 by Teala Hutton
Employees at the counter are very rude. I hate going in there with questions... Think they need to have customer service training classes.
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June 2023 by Sage Prior-Schwartz
Incredibly unhelpful, said there was “nothing they could do” about mail that USPS themselves sent me, and easily the rudest customer service I’ve ever received.
