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November 2023 by Kristen Wilson
Van’s repaired my tire that had a nail in it today. Drop off and pick up were fast and easy. Employees were friendly and helpful. Thank you for your great service!
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November 2023 by alyssa bess
Marcus was very nice and quick to help! He was busy answering the phone the whole time I was there but still took care of all the customers. He even turned down the air conditioning when he noticed I was cold! Very good experience
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November 2023 by Lynn Hopkins
Very helpful in figuring out what tires I needed at a price that fit my budget. Called on Thursday got appointment for Monday. Very knowledgeable, efficient and friendly. Thanks guys!!!
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November 2023 by MADELYN GOULD
Fast service, kept me well informed about progress, and let me know when my vehicle was ready for pickup. Very kind and personable staff. Would definitely recommend.
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November 2023 by t ttyl.tammy_
Staff was super friendly and my wheel alignment was done quick but efficiently!! Marcus was very welcoming when scheduling an appointment over the phone and very courteous in the shop!
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November 2023 by Khristopher Bibey
I'm unfortunately a little disappointed with the service I received here.As far as getting the tires on the car, I have no complaints. I also had an alignment done.But I had noticed a vibration around 60mph in the steering wheel, and the car pulls to the left hard.I drove on multiple roads and highways to verify that it was not a single patch of road.They had a tech drive it and they said it drives "straight as an arrow". It still does not. I asked if there was anything else they could do and they basically said no. So I guess I will be going somewhere else that can properly diagnose and fix this issue.Took it to another place, they told me alignment was not done correctly to begin with. Go somewhere else if you need anything besides tires.
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October 2023 by MrDragance10
Had air leak in my tire and was loosing PSI rapidly. I got denied at one auto shop due to scheduling. Proceeded to call 3 more. Vans Tire Akron was the only one to squeeze me in and take a look at the problem. They fixed my tire and provided great service!!
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October 2023 by Tricia Green
Awesome deal on maintenance special!!!! I made an appointment and they got me in and out before my son’s doctor’s appointment! They also gave us a drink voucher for next door while we waited! Friendly staff!!! We will be back :)Tricia Brophy
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September 2023 by Ashley Spires
Great service! Was very helpful and accommodating, was able to fit me in to repair a tire quickly! Very friendly and welcoming! Would definitely recommend this place for any of your car repair needs!
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September 2023 by Tari Grandison
Both Mike & Marcus were WONDERFUL! They have great expertise, kindness, customer service-oriented, kept me informed of anything wrong that they found & Fixed the Problem! I Highly recommend Van's Tire Pros!!!! Tari G.
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August 2023 by Terry Petty
This was my first visit to Van's and I was very impressed with the customer service.They fit me into their already full schedule and quickly had me back on the road! I will definitely be back and recommend them to my family and friends!
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August 2023 by Lorraine Fecko
I am a transport nurse and work night shift . I had a horrible night at work to get into my car and find a flat tire. I live 40 minutes away and had to comeback to work. Marcus got me in quickly and did a wonderful job! I’m forever grateful!! Thank you for all your help and kindness!!!
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July 2023 by David Pewton
Excellent experience all around, had my specific tire the first 3 places didn't. Scheduled me the same day and even bought me a coffee at the local shop next door #artisancoffee.
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July 2023 by John Idell
Friendly employee's and fair pricing. My truck was done when they said it would be and everything was done correctly, so no complaints here. I'll be back next time I need tires. Thank you!!
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June 2023 by james henry
VERY SATISFIED??. I have recently had a very wonderful experience at the Ellet location.I was about to take my family on a bike ride, we got all loaded up and got in the truck only to find that the low tire pressure light came on. Needless to say it was VERY low (8 lbs.?)!! So I filled my tire with my home compressor and took it immediately to Vans.Upon arrival, I was greeted by incredibly friendly staff who (after telling my story) informed me that they were by appointment only but said “I’ll see what I can do“.Needless to say, he immediately got my truck into a bay and within 15 minutes had my tire plugged for an incredibly reasonable price…“just tip the mechanic” he said.After giving my children popsicles and telling them “enjoy your bike ride“ we were back on the road in no time.I know that this is a really long review but I cannot stress enough how friendly the staff is and what good quality work they do!!10 out of 10 stars, I will be returning and recommending others.Thank you Vans family!!