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March 2024 by Rupert V
Highly recommend. Very thorough was able to fix my transmission issue and not replacing the whole transmission. Good service and comes with a warranty.
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March 2024 by Brian Kasa
Customer service was excellent, Andy the service manager took time over the phone to look up specific common issues with my vehicle and the repair turned out to be not as major as I expected. I would recommend this shop and will be back.
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February 2024 by R W
Excellent service as always. It was prompt, and they went above and beyond the call of duty to examine everything with my car.
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February 2024 by khalil mayle
Great customer service & Excellent work!! Jessica went an extra mile to give me a great experience. Highly recommend
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January 2024 by Jeffrey Johnson
They did a very very professional job. Very happy. I feel that I can go into my truck with confidence. Thank you Waterloo transmission. I feel I made the right choice with going with you. They kept me updated with everything. Was a little nervous about the financing but it worked out on both aspects of everything. The warranty that's phenomenal. Thank you again. I will definitely use you in the future
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January 2024 by jason ramsey
Wouldn’t take my vehicle anywhere else great people and a great company thanks for fixing my truck..Service: Transmission
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January 2024 by Jesse Harmon
Ordered a transmission from Waterloo, it came on time and functions perfectly.
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January 2024 by Theresa Abrams
My experience with Waterloo Transmission was great. Thankfully it wasn't my transmission but they fixed everything that was wrong and my car runs great! Highly recommend them.
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December 2023 by Bernard Lewis
Excellent work, my car runs great. My estimate was exactly as quoted . car was delivered as promised very good company to deal with. They found some things wrong with my car that I was unaware of, and they repaired them for me and a very reasonable price
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November 2023 by Vanessa Brown
Had a great experience with Waterloo Transmission! They were very reasonable in price, customer service was amazing. I am very satisfied with their work! My vehicle is running brand new!
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November 2023 by Rolene Washington
WT was sooooo patient with me. Dealing with an unfortunate financial emergency that was brought up on my plate! Waterloo Transmission serviced me with a transmission replacement. They take all forms of payment, including gift cards up to a certain amount. Due to the fact my car was there for so long, in the end, they worked a reasonable agreement out where I can pay for the storage fees. They were very patient and very gracious enough to have my car and their care and safety for that long period of time and I was not worried about my car a single bit! They were very fair and thorough!Services: Transmission
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November 2023 by Quornelleus Adams
Waterloo Transmission completed a installation of a remanufactured transmission for me about 15 months ago. I went back for my warranty check and they have been amazing. Consider their longevity and their polite staff when choosing you next Transmission care providerServices: Transmission
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November 2023 by Ray
We had a great experience with this company!! They answered all our questions and concerns, very professional. They told us the truth and what they would do if it was their vehicle. So instead of spending $ 6500 replacing our transmission we had around $800 expense.Service: Transmission
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September 2023 by Robert Moeller
Waterloo Transmission is a breath of fresh air in the service industry. They honestly do quality work at reasonable prices with excellent customer service. I would have no problem recommending Waterloo to family and friends or anyone else who needs transmission work. And I should mention that they were 2 hours from my home but I chose they for the work on my Nissan because they had the most reasonable pricing backed by a guarantee and also had the work done when promised. My car has never ran better and I owe Waterloo a big thanks for that.Service: Transmission
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September 2023 by PAMELA KELLY
Just purchased a Ford Transit 2019...had it 2 weeks and the engine light comes on. Took it to 2 places and they both said "new transmission". I called Waterloo Transmission and they said to bring it right in. Since it's my company van they went to work on it quickly. They did a great job. I highly recommend them!