Chase Bank

Most Recent Comments

• April 2023 by Jw Raabe
  The bank tellers are very friendly and very respectful
• October 2022 by Mary Sutton
  Poor communication, lies and excuses. Have been nothing but a headache in dealing with my deceased mothers accounts. Would not recommend.
• March 2022 by Steve Carllile
  Very rude!!!!!
• January 2022 by Kevin Keith
  My wife and I were victims of fraud, they were very professional and proficient in taking care of this matter, very courteous, polite, overall, if I had to bank some where else, this would be a bank to go to...
• December 2020 by Queen Williams
  Very Friendly
• October 2020 by Carrie Weidow
  I'm giving one star only because Google is forcing me to. Chase deserves zero stars! My son visited the Alliance, Ohio branch to open his first business checking account today (Sept. 25th, 2020) and was horribly mistreated! They talked down to him like he was a child (he's 23). They were condescending and rude and he walked out feeling angry and confused and without a business checking account.He decided to go to the bank where is personal account is held and they answered his questions and had him setup with a new business account in just minutes. Just goes to show the difference between good companies and employees and terrible ones. You should never walk out of a business feeling the way my son was made to feel today! Chase definitely needs to DO BETTER!!
• May 2020 by Butch Beasley
  Always nice tellers. A young man ,I can't remember his name but he works in a cubicle has been a huge help for me with different situations. He has gone above his job to help me.
• March 2020 by Ivy Holston
  Convenient and pleasant
• September 2019 by Terri Dowdy
  Yesterday I went into the bank as there was an unauthorized charge on my account. And I was told I needed to make an appointment! Ok maybe that's needed if they (the business bankers) are busy but they wasn't. I had the worst service I think I've ever had at Chase. Nanette is so arrogant and rude it's unbelievable. To make a long story short she basically told me to call the store first and from now on call the number on the back of the card or use the mobile app. Which I don't have! They wasn't busy. I guess Chase needs to put a sign on the door “By appointment only”. Because if she has to help you look out!! I guess I was interrupting her playing on her phone or with her hair which she did a lot of. I'm really disappointed that Chase allows their employees to be so rude. Hopefully when they downsize again she'll be looking for employment. I'm sure it really made her mad because she had to help me twice!
• June 2019 by Brookelynne Newcomer
  Keeps putting a hold on my check. Cant feed my kids or pay any of my bills. Stupid and dont keep their promises having it in on certain day. Cant trust them
• September 2018 by Bobby G.
  I've been a customer for yrs, there always friendly but services have declined over the yrs.
• April 2018 by Faye Roller
  I have called this bank for the last two days, no one even answers the phone. Talk about bad first impressions. I'll take my $ elsewhere then. ✌️
• September 2017 by Jesse Anstine
  Very difficult bank to deal with.
• July 2017 by Niccol Baker
  Always helpful!
• December 2016 by Kayla Davis
  This bank is great!