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April 2024 by Lana M.
We are returning customers for many reasons. Grove Appliance is definitely top of the line starting with sales! Haley was friendly, knowledgeable, prepared, professional, and helpful. Made suggestions but not pushy! Check out counter is quick, friendly, and streamlined! Delivery guys were extremely polite, knowledgeable of our appliances, clean, efficient, and attentive to our wishes. Overall fantastic customer service all around! Will definitely return and recommend our family and friends to shop at Grove Appliance!
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January 2024 by John Woolf
Thorough and efficient, our tech Nate diagnosed the issues and took care of the warranty and parts.When he came to fix the washer, he worked tirelessly and skillfully. to ensure it would be fixed right the first time.Cleanliness and a pleasant attitude are two hallmarks of Nate's and Grove's business.Don't buy cheap chain store appliances. Go to Grove for the best machines, mattresses, and other household items, and see the difference quality makes.5-Stars!!!
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January 2024 by Vicki Wise
Groves is best! Have been with Groves for about 15 years. From picking out what you need to having them deliver your items to your home and to repairs, if needed, are great. Always courteous, friendly and helpful. Thankful to have an honest business to work with. A+++
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January 2024 by T B
It is so rare to find a place that is as welcoming as Grove appliance. The people knew what they were talking about, answered all my questions, and did not pressure me into buying before I was ready. The prices were also very competitive with the big box stores. I would definitely recommend shopping for appliances at Grove to everyone!
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January 2024 by Robert Bradfield
Grove Appliance won this family over years ago. They have always been so helpful and have never applied any pressure tactics to buy.So when it was time for a new washer, there was never a question where to go.Couldn’t be happier with the new Speed Queen …..thank you!!
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December 2023 by Tina Ingram
Absolutely amazing customer service both inside the store and from the delivery men. The lady who helped me decide on my refrigerator was patient with me and very knowledgeable about the products. She wasn't pushing anything on me I didn't want but was very helpful and nice. I ended up with a great side by side with a 5 year warranty and the price was so much better than I could have hoped for. Great experience!The delivery was fantastic as well. I honestly believe these men treated my home the same way they would treat their own or their family members. They helped me set it up and walked me through everything, really taking the time to make sure I was a happy customer.They also care enough to call and make sure you are pleased with your purchase. No cold email. A personal call. I like that.I 1000% recommend Groves. I will be a returning customer for any future needs.Thanks Groves !!!
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December 2023 by Mary Elliott
Delivery was quick and efficient. The men were very nice. They were able to hook up to our gas line. They took away our old stove even though we had put it in the backyard. I will always recommend Grove to anyone needing appliances. We have purchased many from this store. They are also very good about servicing what they sell.
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December 2023 by Susan K Sotcan
I was shopping at Grove Appliance TV Furniture & Mattress on Black Friday for a dishwasher to replace our broken one. Well, the prices were so good, I ended up buying the dishwasher, a refrigerator so we could move the one we have to the basement for extra food and frozen space, an oven along with an above the oven microwave, and a garbage disposal. The delivery by Ron and Damian was absolutely perfect. They took such care in moving our old appliances and replacing them with the new refrigerator and oven. They even gave me tips on how all the new appliances operated. Shane installed our dishwasher the next day and will come back to install microwave and garbage disposal as soon as I get a little more electrical work done. Shane also took great care in installing the dishwasher and gave me tips on how to use. All of the sales, delivery, and installation personnel are very knowledgeable, friendly and easy to work with. I am very happy that I now have a beautiful kitchen where all appliances match. I definitely recommend Grove.
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November 2023 by Gary Bailey
Everything was great! The washing machine I purchased was lower priced than anywhere else and included free delivery. The sales staff and counter staff very friendly and polite. Delivery time was set and they called when they were on their way. The two gentlemen delivering the washer were very friendly, polite and respectful of the property. And they ran a test cycle to make sure there were no problems and explained how to set the cycles. The same great service I have always received for many years!
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November 2023 by Jennifer Hart
Keri, the saleswoman was extremely helpful with my looking for a large refrigerator/ freezer. She even got me next day delivery, which was so helpful since I had 3 frozen turkeys hanging out in my garage. The delivery was smooth. The 2 young men were very kind, polite, and helpful. I had gotten a dishwasher earlier this year from Groves and I know I will definitely be a repeat costumer. Thank you kind staff at Groves!
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October 2023 by Linda Visher
This was my second larger purchase from Grove. The salesman was very helpful and took my budget into consideration. Very friendly and really listened to my needs and helped me make an informed purchase. I highly recommend Grove. Run by great people that care.
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October 2023 by Wayne Adams
I like to stay with local business and Grove didn’t disappoint. I needed a washer a dryer and I was asking all these questions and got every question answered. I bought on Saturday morning and it was delivered and installed on Tuesday afternoon. They even tested to make sure all was level and not leaking. Will send everyone their way! And will be back when needed. Thank you!
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October 2023 by Wanda Sommers
I went into Grove looking for a washing machine and was very happy how detailed the salesman was in explaining the difference between the different models. He didn’t try to sell me the most expensive one! The delivery of the new washing machine and taking away the old one was seem less. I will definitely go back when making changes to my appliances or furniture in the future. You can’t get this type of service from Lowe’s or Home Depo.
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October 2023 by Flora Rudolf
We are extremely please with our delivery- Ron and Damien took so much care in getting the stove delivered and made sure everything was working correctly, etc. THIS is why we always purchase from Groves-excellent service in delivery and service, etc!
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October 2023 by Shannon Lipely
The staff at Grove’s was friendly, and knowledgeable. They helped us find a washer in our price range super quick. The delivery team set it up our washer quickly, and efficiently. We will definitely go back to Grove’s again.
