“Always great service from this family owned small business! We've come here for years.. there might be a wait to get taken care of or checked out, but, it's never been a problem to anyone we've seen there! Quality help takes time.. It Is Always Worth It! You Guys Are Super! Thank You ?❤️?????”
“Just wanted to share with you that the Wolfgang “Abstract Print” Small Harness was the winner and my vet & his faithful assistant got it on!
It took a village, really. Emily, Leeyah, Madeline, Adam, Dr. McCarthy, Jazmin! And, of course, Julie (YOU) at Costal Pet Products.
And, few of my hard earned Chedda.
But, no matter how much money you throw at problems, you can’t buy love. And, love is what it took.
First, Thank you being there that day, and picking up the phone. (Thank you to the receptionist who redirected the call to someone she knew would/could help).
Thank you for just getting my pain and frustration with the situation as a whole (a dog that’s fearful of equipment), and with making sense of the world of harnesses. And, then the sizing.
And, lastly ensuring that it was in stock and making sure it got here in time for the first session with the trainer (at $300 per session).
What else can I thank you for? How about just being a good egg. An organic, free ranging one, the kind you buy at Whole Foods for $12 a dozen.
BTW Can I have a side of leash to go with that order of harness?”
“Cashier was great always enjoy going into the store except for Bob who helped me unload my stuff out of my cart through it in my car like I inconvenienced him I said thank you grab the cart and he walked away”
“Phenomenal store! We had the best experience and highly recommend. We would travel here just for the experience! Jeremy , Tom , Brandon, and Joe were top tier ! Definitely deserve all the rewards for superb service. Indeed red carpet service ! They deserve an extra PTO day”
“We love it here! I brought my boyfriend’s daughter here as part of her birthday gift because she loves cats, and we had a great time. The owner was extremely kind and friendly.
To those complaining about the smell or that the cats aren’t active — they’re animals, not performers. It doesn’t smell like a farm or zoo. It’s very minimal. It’s a small space with a lot of cats. The owner does her best to keep it extremely clean. You can’t control animals.
The pricing is extremely reasonable compared to other cat cafés in Cleveland or Pittsburgh, and I chose this one because it has a more aesthetic vibe.
I highly recommend visiting. We’ll definitely be back! ? The shop is warm, welcoming, and beautifully put together.”