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October 2023 by Krishna Croniser
Recently our Subaru needed some work. The staff at Jiffy Lube worked hard And diligently and went above and beyond To solve the problem.They even helped.With issues not related to my car. Isabelle and Morgan are honest mechanics and good peopleService: Steering & suspension repair
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September 2023 by jeff brown
BEWARE: We DROVE our Ford Escape in with a check engine light on and were told that the car needed new spark plugs. We agreed to have them replaced for $200. Sounds pretty simple, HOWEVER one of the techs broke off a spark plug and told us that they would have to keep the car for a couple days to get the plug out. Well not only did they not get the plug out but they ruined the piston by drilling to far down into the motor. Guess who they say is responsible for the fix, thats right the customer that did not do any of the work. We had to have the vehicle TOWED to our Ford dealership and all of those certified technicians said that this Jiffy lube has no idea what they are doing. Travis the General Manager must think that we as customers are morons and refuse to pay for them destroying her engine. Stay away from having this place do any work. I dont even think they should be trusted with oil changes. Again, we drove the vehicle in and had to have it towed out. What a way to do business.
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September 2023 by Elizabeth Alexander
Morgan was super knowledgeable and helpful. Great customer service and overall extremely. Was my first time there and I’ll definitely be back.Services: Tires
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September 2023 by Michael Davis
Prices are very high!! I was quoted $99 for a full synthetic oil change which is high to begin with. I had a $20 coupon for it. When the service was completed my bill was $136 and I was told that the price she quoted me was for 5 quarts and mine took 8. I asked why I was quoted a 5 quart price of $99 for my 2020 Tahoe knowing it uses 8. I know you guys know the amount of oil each of these vehicles require and that info is easily available. I also don't understand the math$99-$20 coupon=$79 so my bill was over $50 more for the additional 3 quarts. That's crazy Valvoline quoted me the same service for $106 out the door price. So I guess I have 3 problems1) Prices are out way out of line2) Be honest with the customer and quote full actual price instead of a bogus 5 quart price. Who wants to know or cares what the 5 quart price is? Its a useless statement and useless knowledge. Who would drive out there and have you put 5 quarts of oil in a car that requires 8? It makes no sense and its completely deceiving.3) The $4.99 fee you they told me you charge the customer for some oil handling deal is ridiculous as well.I doubt I'll be back to your facility and I'm sure my opinion doesn't really matter but its something you could consider for the future and other customers. I've had my last 2 oil changes done at the dealership. I thought this time, beings I drive past your store every day I'd give you guys a try. The dealerships oil change was only $70. I'm far better off paying dealership prices versus jiffylubes.Service: Oil change
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September 2023 by Dom Meeks
Josh was great, I would recommend this shop to anyone who needs service done. I got my spark plugs, air filter, cabin air filter, and oil change done and at a very reasonable price. They also have financing options for anyone who may have a hard time with the mo ey situation.Thanks josh!!!Services: Air & cabin filter replacement
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September 2023 by Scott Greenlee
I was having a rough morning but needed an oil change. Valvoline was closed, so I went to the new Jiffy Lube. Morgan was friendly, upbeat, personal, professional and knowledgeable. I left there today a little happier than when I went in. Thank you for being closed Valvoline.
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September 2023 by Pamela Henning
Morgan R was great. She is very knowledgeable about autos and kept us updated about everything that was going on.I will be going back to the Jiffy Lube in Amelia as long as she is there.Services: Tires
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September 2023 by Cory Meholick
Excellent customer service. Very helpful, professional, and nice. Both Morgan and Bella went above and beyond typical customer service experienced at other competitors ! Highly recommend this location in Amelia!
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September 2023 by Rachael Hager
From my Dad because he can’t review on his phone: I’m giving a good review for the fine work mechanical repairs they have done for me at good prices and friendly management stop in and see Morgan.They replaced the power steering.
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August 2023 by Kimberly F.
I got an oil change this morning at the Amelia Jiffy Lube. They showed me my cabin air filter and regular air filter which were both dirty stating they both needed to be replaced, but proceeded to give me ridiculous pricing for new ones, so I opted to buy them myself later. I went to the auto parts store on my way home, picked up the air filters and went home to change them, only to find that three out of four of my air filter screws under the hood were missing. I called them right away and they said they were already missing when I came in and that they noted it in their computer system, but did not tell me. First of all you can tell the screws were newly missing not 5000 miles ago at my last oil change, the metal is clean where they were. I went back to the auto parts store to get replacements, and the gentleman came out to make sure they were the right screws and proceeded to tell me that that not only are they missing but they are broke off, and the remaining screw is stripped. So now I will have to get someone to "back out" the broken screws just to put replacements in. Beyond frustrated and I will NOT EVER use Jiffy Lube again.
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August 2023 by D Simmons
Took a set of wheels to have old tires removed and new tires mounted and balanced. They got it done without an appointment and not only were they ready when I got there, but they cleaned them for me as well. Really customer service driven, balanced, and friendly crew at this location.
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August 2023 by Sarah Crespo
Josh was very accommodating and helpful. He got us the best deal he could, and fixed our car in no time. Well come back for his service!
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August 2023 by Starr Blaisedale
Bella and the team were great, got immediate service and they were thorough and gave me updated estimates along the way for anything I could choose to have done along with my oil change. Recommend!Service: Oil change
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August 2023 by Joseph Nichols
Adam gave me excellent service today.My van had a dead battery. He came gave me a jump. He installed a new battery within a hour, from the time I called.Thanks Adam and the StaffJoe Nichols
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August 2023 by Storm Fury
Josh really helped me out with my brakes in a great way. Would highly recommend service here. Very reasonable pricing as well.Service: Brakes
