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March 2024 by Floss freely
Food was great and in a timely manner we received it staff was polite 35.00 though for two large subs a drink and a fryParking: Plenty of parking but if you're coming West on 125 hard to get into the parking lotKid-friendliness: This is your average restaurant kids are loudWheelchair accessibility: Ramps for wheelchairs and place for them to sit
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March 2024 by Tracy Hueber
The cooks do not wear head nets or hats and long haired boys need to wear so their nasty hair doesn’t fall in the food. Health department should pop in and fine them.
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March 2024 by Laura Bunnenberg
I would give zero if I could. I ordered 31 dollars of food. I never got it. Asked the manager how much longer. He laughed in my face. Very rude.
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March 2024 by Stan Sharpe
We waited an hour for our food and never got it. If you are not friend or family they will not process your order. When asking the manager where are food was he said he would make it next and laughed at me. We walked out without a refund
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March 2024 by top ramen
First of all I wasn't happy with the false advertisement listed outside vs inside manager didn't know how to subtract the difference which I bought 4 items 2 of them was the cookies, so easily the Mgr. Could have given the 10% discount off would of made the .40 cent difference. She wasn't very nice and straight up told me to buy them or don't, meaning she didn't care if I said that it was false advertisement. As far as ordering outside it doesn't exist anymore.As far as my food goes I ordered a Reuben with kraut and 1k island sauce which was dry then asked for more and mgr handed me 1/4 th of an ounce of sauce.I won't return to this location ever, I may just find a new location to goto because I still believe P.S. has the very best Reubens around.
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March 2024 by Mustang Computers
This place deserves 0 stars! Awful customer service. Ordered online & showed up at the time given. Waited an entire hour for my order. I even said something to 3 different workers throughout my wait. Very disorganized, manager could care less that I had to wait an hour. Not many places to eat here in our town of Amelia, but I would avoid this place. The Anderson Township location is not any better. Save your money! Customers Beware!
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March 2024 by Ben Tenhover
I live right by this location but have started driving 15 minutes to the Anderson location.Although this has always been my go-to Penn Station location, this one has gone way down hill over the last year or so.The bread is never toasted enough, fries are cold half the time, and the service seems to all over the place.I hope things change and I can start going back to this much more convenientally located Penn Station.
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March 2024 by Brian Campbell
Will leave you waiting at their pick up window for 30 minutes past pick up time with no explanation or apology. Person who appeared to be a manager (wearing a polo vs tshirt) was working the register and allowing this horrible service to happen. Watched 3 different cars pull up and leave because they weren’t being helped. Would have done the same myself if they didn’t make you prepay for online orders.
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February 2024 by Darlene Swartz
Very pleasant experience. Upbeat music; great customer service, delicious hot food. Love this Penn Station location in Amelia.
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February 2024 by nunyour business
I called today at 11:30 or so to place a pick-up order. The phone rang 8 or 10 times with no answer. It then went to voicemail. I hung up and called back. After 6 or so rings a female answered the phone. I told her I wanted to place a pick up order. She told me I would have to hold for 5 minutes just to place my order. I told her never mind and went to McDonalds, They took my order right away. This is no way to run a business. I rarely eat at this location because of the poor service.
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February 2024 by Jennifer Morris
I hardly ever right bad reviews and very patient but terrible service due to not enough workers. The food was ok it's just the online order was a nightmare. I came in gave the girl my name & she gave me my receipt. After sitting and watching customer after customer coming in after me get order and 50 minutes later( no joke) I finally said "Excuse me is my order ready yet?" She said what like she didn't know what I was talking about!The manager standing there too. No apology, no nothing for hour to make 3 sandwiches ? To top the cake one sandwich was screwed up? I've never had any issues here until now.
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February 2024 by Jason Lindsley
Quick and easy service and exactly what I
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February 2024 by Don Petry
Over price!!!!
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January 2024 by Bill Simpkins
Service was horrible at best. They cancelled my first order through door dash and the second one got totally wrong. The Dasher said they all must be high at this store.
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January 2024 by Elizabeth maggard
The food was
