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March 2024 by Lisa Gray
They are friendly and they acknowledge you when you come in and they’re quick and cheerful
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February 2024 by Shenae Brown
The young blonde lady who helped me, not only this time, but in past visits is ALWAYS kind, helpful, quick but you don't feel rushed, knowledgeable, and a pleasure to work with. We always receive great help when here, especially with her.
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December 2023 by Paul Brown
This store has great service and normally low wait times.
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November 2023 by Maurisabel Iglesias
Ethan was very rude he said he was blunt and to the point when I explained that tiktok box they provide the package for us . Hailey the manager said yeah that that's how he was instead of apologizing and saying he was wrong in treating someone like that and told me that he they already talked and they where busyamd didn't want to give me the number to the highest person in charge and said she already told him.
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October 2023 by Debra Troutman
They are close to home and very friendly and always smiling. Willing to help and answer questions
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August 2023 by spunky girl
They work together great with Amazon to make sure that any Amazon return is done via Amazons authority or specifications. I am always, not usually, but always, in and out in a prompt manner. Gotta love that kind of service!
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August 2023 by GTD Transport
Friendly staff. Excellent customer service. The most organized UPS store I’ve seen.
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June 2023 by Crystal Ernst
They couldn't print a .pdf or tell me what kind of file I needed to convert to so they could print. He said he could print Amazon files!
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May 2023 by Carol Medlicott
Amazing service! I needed to mail some things to avoid flying with a checked bag, and brought in an old box crammed with items. They repacked it, and carefully wrapped the contents in separate plastic-covered parcels to keep them separated by type. And the staff was delightful! Very reasonable price, considering it included the box and the packing job. I recommend highly!
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April 2023 by M W
We normally went to the UPS on Beechmont because it’s closer to home, but I needed the notary service on a Sunday afternoon. The one in Beechmont didn’t have any notary public at the time. Luckily, Haley from the Amelia UPS store was available for notary. She’s friendly and professional. Thank you Haley!
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March 2023 by Jazzi Crystol
Have gone here twice and both times had a horrible experience. The shorter older man was impatient with me as I tried to get the info to ship the package as quickly as I could. Retrieving thr phone number from my customer he tapped his fingers on the desk and looked behind me. I get it, im holding up the line, im sorry!! I appologized and got no response. He wasn't very friendly or helpful. On top of that, both packages I had to ship (from seperate time frames, not the same day) that should've been only $40 or $70 at most, ended up being $300 cheapest! How can it cost $300 to ship a 2 pound box to the UK?! The thing itself costed less than $100 so it had no reason to be insured for any more. Needless to say, I took my package to USPS up the road and found the appropriate kindness and helfulness I was looking for, and the shipment for this 2 pound box to the UK was only $40 as I had predicted.I will not be returning to this UPS store. Not with that kind of rediculous price and rude staff.
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January 2023 by John Gauch
I have used this facility for many years. The new ownership has the business figured out. Friendly, efficient service!
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December 2022 by Amanda Rinckel
I love the store. This is a friendliest staff I’ve ever experienced. I go out of my way to visit the location . Every single person works as a team in this store. Not only helpful to me but to one another with smiles on the whole time . They were super grateful to have me as a customer I felt . I recommend this ups store for sure .
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December 2022 by Yvonne Barnett
All the employees made sure to help me and made it easy and convenient! Lindsey is awesome!!
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December 2022 by Jocelyn Morgan
They were very busy today.. but still fast and great service as usual.
