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August 2024 by tom flowers
I trust AutoNation to take care of my 2019 Ford Edge. I have used their services for many years and the do good work.
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August 2024 by Sonny Martinez
It's great working with AutoNation Amherst when repairs are needed to my vehicles. Mary Stark always treat you right and with respect!
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August 2024 by Linda Taylor
Very helpful, friendly,..waited while having my car serviced which only took 30 minutes.. Reasonable price...also received free car wash..Nice..
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August 2024 by Delaney Moore
If you're looking for a new car, be sure to visit Jeff Wells at Autonation Ford Amherst. He is knowledgeable and always looks out for his customers!
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August 2024 by A Dueck
Friendly, prompt and fabulous service.
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August 2024 by Amy Gasbarre
Excellent service. Busy day at AutoNation and I could tell the team was swamped dealing with lots of situations. Love to see how well they all worked together. Thanks for the great service.
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August 2024 by Deborah Walden
I have been buying Ford for more than 40 years and have never been as happy with the HIGH level of customer service I received from both Matt Drool and the service Manager Pete Spedaro.They both turned a less than pleasant finance experience to an Amazing result.Thank you!
Loyal Ford customer
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August 2024 by Vzw Customer
Love my new car the salesman was great and got a great used car, low miles thank you ☺️
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August 2024 by James Adkins
Always a great experience. Everyone goes above and beyond to ensure satisfaction.
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August 2024 by Carl Werner
As always, Shawn VanAntwerp took excellent care of me and my vehicle. When I went there, I had no idea that the Technician was going to do a Factory Safety Check on the battery and the charging system. He went out of his way to make sure that My Maverick was brought up to the Factory Standard's, too. Great Job all the way around!!
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August 2024 by Amanda Phillips
Every time great service and customer consideration! Thank you Shawn!
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August 2024 by Dan (Dan8073)
I initially had a negative experience with AutoNation Amherst, but I am pleased to say that the team went above and beyond to address my concerns. Mistakes happen—we’re all human, and miscommunication is inevitable. What truly matters is how those mistakes are handled. The team at AutoNation Amherst reached out to me promptly, offered a sincere apology, and took the time to clarify the situation. This gesture of goodwill and dedication to customer satisfaction is exactly what I was looking for. I appreciate that they cared enough to remedy the situation. Their commitment to resolving issues and ensuring a positive customer experience is truly commendable. Thank you, AutoNation Amherst, & Nathan for turning things around and demonstrating exceptional customer service.
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August 2024 by Trennece Richardson
The car that I bought wasn’t fully inspected prior to sales. There was quite a few things that needed to be fixed.
When pointed out to the salesperson he said oh it’s something minor we will take care of it.
I took the car back they had the car for over 2 weeks. When the car was returned it was not fixed. I took the car back they had the car for over a week before finally fixing the issue.
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August 2024 by Dan Hughes
I took my 2006 Z06 Corvette in to have the front bumper repainted and headlights adjusted. Ed Skovran was able to give me a quote within minutes, that was right around the price I was thinking. They took my car in right away and had it back to me quickly. Bumper came out beautiful and I would highly recommend taking your car here.
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July 2024 by Michael Ramsey
If you need a vehicle and you’re looking at Ford stop by and see Jesse.
