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March 2024 by Ross Mac
Service center was efficient and very professional. easy 5 stars.
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March 2024 by Nichole Kelsey
Autonation far exceeded my expectations! A different dealership told me the issues I had been hearing/feeling with my car was normal. Ronnie drove my car and instantly recognized the issue, plus more! His expertise and attention to detail lead to several repairs that have restored my car! I am again excited to drive my 2018 Ecosport! I won’t go anywhere else!!
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March 2024 by Stephen Vozary
Every time I go there you are greeted by someone with a smile. They always seem eager to help you.
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March 2024 by albert woods
The service was great
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March 2024 by David Straub
I had my Transit Van Serviced by AutoNation, Amherst, Ohio and it was a pleasure to deal with Mary, the service representative. She answered all my questions and was extremely courteous. Thank you for your patience with me. You will be a great value to AutoNation and I hope you are appreciated for all the effort you put forth. Thank you for great service.
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March 2024 by Dena Miller
I just love this place, they take very good care of you and they make sure they tell what needs done to your before they do it
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March 2024 by jason green
The staff at AutoNation Ford Amherst was friendly, knowledgeable and helpful. We found the car that my son had been searching for a while and at a great price. There was no pressure, they even let us take a quick detour home to let the rest of the family weigh in before finalizing the sale. Great crew! The purchase was so smooth that it made me a little nervous as it was a huge departure from other car purchases in the past at other dealerships. I would definitely recommend anyone in the market to stop by and see John Barcia, and team.
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March 2024 by Robert Gillispie
Car took 2 and half weeks to repair monitor was a little long. Employees were great though helped with rental n when i needed bigger rental was very helpful and understanding . I dont think it was autonations fault it took so long due to waiting on authorization from for for parr.
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March 2024 by MarySue Ellison
I took my 2015 Escape in due to the PRNDS and Odometer lights staying on in the cluster panel and causing the battery to drain, a dinging sound when the door is opened after the car is turned off (2nd time - the first time it was not addressed), and the remote start not working (2nd time - the first time it was not addressed). I was told the remote starts worked after they installed the new battery ($300) and that the cluster panel needs replaced (quoted approx $1100). I chose to wait on the cluster panel and do a little more research on the problem. When I picked up the vehicle the remote did not work and the dinging issue was not resolved. The tech stated that these issues would be resolved with a new cluster panel. So I found a company that sold a new cluster panel (original Ford panel) and would clone it for $329. Great! It took about a week with shipping back and forth. New cluster installed and nothing was resolved. Now I am pissed because it would have cost me $1100 if Autonation had done the job with no change. I went to a Ford Dealership because that is their specialty. I will never go back, not even for an oil change. People do not have money to throw away on your guessing games. I called bull when they were explaining the "needed" repair and now I am out $329 plus shipping.
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March 2024 by Erin Morgan
I had a great experience working with AutoNation Ford! Jeff Wells was great with working through things with me. The whole process was enjoyable and I am thankful for their time and help!
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February 2024 by Merilee Emling
Needed a new tire because of a sidewalk puncture.It was a special order and was up and going in two days very satisfied with service and proice. Thank you Kaitlin.
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February 2024 by Patricia Meyers
Shawn was helpful, answered my questions and kept me updated on status of service. My vehicle was completed and problem resolved without incident.
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February 2024 by Michael Schmidt
Shawn is Professional, and keeps me informed about the process when servicing my vehicles.Always worry free.
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February 2024 by Preston Dundorf
The service was great and the manager Kaitlin went out of her way to process a claim to my insurance company. Great work in being the things of my car to my attention. Will return next time. Thanks Kaitlin..
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February 2024 by Helen Creecy
Always excellent service. Sean is the best.
