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May 2025 by Trenia Kasunick
Everyone there was very pleasant, very accommodating and made sure that everything was perfect with your car and make sure you got a Rent-A-Car there and returned it back to them and you have to do nothing but say thank you very good experience would recommend it to everyone
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April 2025 by Karen Terry
Professional staff. Cost was as written in the estimate. Work was done well. I would go back if needed.
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March 2025 by Robert Sexstella
Very pleased with their scheduling, took my truck in right way estimate was very close to final price when the repairs were completed truck look like it came off the show room thanks
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March 2025 by Valerie Stark
The service I received from my contact- Ed Skovran - exceeded my expectations! Ed kept me updated on the maintenance service and when I could expect the work on my car to be completed. He definitely deserves a 5⭐ rating. I have ALWAYS been satisfied with the service I have received from Auto Nation and highly recommend them to anyone in need of collision repairs.
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February 2025 by Jeff Behr
Ed did a fantastic job taking care of me. He always kept me updated and called promptly when my truck was ready. The workmanship is superb. I am 100% Happy.
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February 2025 by Ann More
Excellent service- professional person- JimS. took care of us!!
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December 2024 by Liliana Alvarez
I’ve never had one complaint about AutoNation Amherst!! They’ve done a great job getting repairs done in a timely manner and have always taken care of me!!
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November 2024 by linda saley
I had the easiest, best experience at AutoNation. Frank went above and beyond in customer service. My vehicle was done ahead of schedule and looked beautiful. Frank even handled the rental. I highly recommend this business
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November 2024 by Jeff Wells
Ed and his team do a great job
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August 2024 by Lori Gale
This is the second time I've needed the services after a couple of "oopsies". I highly recommend AutoNation Collision Center! Frank, the greatest communicator in the world, walks you through the process from first encounter to repaired return. You are frequently updated regarding the status of the repairs, or snags in the timeline. Both repairs, they had a delay getting parts they needed, but I STILL received my vehicle before the original completion date. The repairs were perfect. My Jeep was returned washed, vacuumed, and shiny like new. Thank you everyone at ACC!!! Great job!
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June 2024 by Rachel Mercer
Took my new car in because someone scratched it in a parking lot. Got it back after 4 days and it had a chip in it and dust from sanding in the cracks so it had to go back. They had it 4 more days and they brought it to me. The work was fine this time but the inside and outside of my car was dirty from the workers touching it while dusty. Thanks for making more work for me I hope I never have any problems with what they fixed because I don't ever want to go back there. Worst experience with a shop ever!
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June 2024 by Brooke Jesse
Had to take mine & my daughter's cars in for service. Asked for a loaner and they were able to help out. The service reps were very polite professional & kept me information of what was going on with both cars. Highly recommend going there. Both cars were under factory warranty so there was no charge & I didn't feel pressured into getting additional services that they recommended.
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April 2024 by Joann Morales
Very nice Service!!!
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April 2024 by Kelly Dupaski
Had a great experience!
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April 2024 by Sammie Soso
I’ve had 2 cars repaired at this location and both experiences were handled processionally. I was kept up to date on changes and progresses, and the repairs were done earlier than predicted. We were back on the road sooner than we thought, Great experience!