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March 2024 by Heather Forbes
Everyone was very helpful and friendly. Highly recommend for their outstanding work!!
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March 2024 by Jay Montgomery
I was in an auto accident on Veteran's Day last year and I had JUST GOTTEN my car back from other service that had to be done. Anyway, the other driver didn’t have insurance (of course) so my insurance paid for the repairs. Parts were on back order so there was nothing they could do. Frank (the manager) kept me informed every step of the way and was awesome!!! He explained everything, very courteous and polite. PLEASE GIVE HIM A RAISE!!! I had a great experience.
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February 2024 by Rachel Pustulka
In for collision repairs post run-in with a deer. AutoNation and State Farm (as well as Enterprise rental) worked together to make this repair experience as seemless as possible. I was more than impressed with how quickly they took care of the repairs and had me back on the road again. Many thanks to Frank and the whole crew at AutoNation for a great repair job and making me a happy customer! The car was even cleaned on the inside when I picked it up! I definitely recommend AutoNation Collision Services if you have the unfortunate need of their services. They will treat you and your vehicle very well and get you back on the road together again!
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December 2023 by Marnele J
Ed was very nice and professional. He made me feel comfortable and even stayed after closing time to make sure I was ok with the work done on my vehicle. Thank you Ed, you deserve a raise
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December 2023 by Mira Silvasy
Autonation in Amherst is the only place I will be taking my car to get work done from now on. I’ve been in two accidents and had my TCM go on me at one point this year so between internal and external work, they have got you covered. Pricing is fair and worth it for the service you receive. They even made sure to replace recalled parts and I think did a little extra since my insurance was covering both accidents — I noticed and I really appreciate it. Excellent customer service; actually above and beyond. I can’t thank them enough. Highly recommend.
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October 2023 by Karin Stubler
I would have work done here again. I was kept informed of the status of my job. The repair was excellent. Friendly staff who were willing to take time out of there busy day to respond to my calls.Services: Painting
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October 2023 by Michelle Johnson
I was Very pleased with the service done on my Blazer. Ed is very pleasant and informative on keeping me updated on my service. I would use this business in future if I needed.. This was the second time I have used Auto Nation.
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October 2023 by Lorna Ingersoll
Auto Nation Collision Center made the process so easy, getting me a rental while my care was being reparied and then the quick service and my car looks brand new. I appreciate their help and customer service.
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October 2023 by Annette Damron
Beyond amazed at their professional approach to business! They helped us right away, everything happened as they said it would. Great experience
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August 2023 by Doug Freeman
Fast estimate, efficient dealing with insurance and rental car, excellent repair work.Services: Painting
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June 2023 by Azra Gusic
I took my VW Atlas here after a collision. The damage required extensive repairs including suspension, wheel, paint and body. To my surprise, I had my car back in less than 6 weeks. Bonus: if you get an enterprise rental, they have shuttle service and you can just return the car at Autonation which is super convenient. Ending review with shout out to Jim and Frank for a wonderful service experience!
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June 2023 by Thomas Sekerak
I went in with an Auto claim. Spoke with Ed. He explained everything in which I could understand perfectly, and said they work directly with my insurance company, Nationwide. It was a smooth and easy process and auto nation kept me updated with text messaged throughout the repair. If I ever need another repair, I'm going back to auto nation.Services: Steering & suspension repair
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May 2023 by Dena Endsley
I got into a car accident and they did a wonderful jobServices: Exhaust
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April 2023 by carol perkins
The people are so friendly and do the best can for some of us that is on a fix income
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March 2023 by Timeless
If you want quality work look else where I had to get the car painted a total of 2 different times because they couldn’t get the color right if it was close to matching I would’ve been fine with it but even the second time repainting it still looked bad the lack of flacking to the color itself was terrible and still is there was a spot where they burned through the clear coat while polishing and left a complete mess of compound all over the car Im looking at taking it to fix to a shop called ohio paint modifications they do both collision and painting located in elyria they care for their work unlike these guys doing the most minimum possible for their customers their shop is a complete mess hopefully this gets to you all before you decide to let this place touch your vehicleServices: Body & Trim