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November 2023 by Amanda A.
I used to love them but they've went extremely downhill in the last couple years. On one occasion I took my car to have my wiper motor replaced for the 3rd time in 3 years. They said 2 hours. They knew I was waiting in the lobby. Looked at me several times. 3 hours and 20 minutes later a guy comes out and says sorry I didn't know you were here, your cars been done. Very unprofessional.
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November 2023 by Kevin C.
They have a lot of ignorant people working there and you'll be lucky if your car leaves there undamaged. Plus they're just arrogant.
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November 2023 by William Grayson
Do not like their sales policy I should have the right to cancel anytime I want without having to start all over in the program again that's just my opinion
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August 2023 by Chris Stennis
They took care of my car and made it fairly fast for a oil change. I would've gave them 5 stars if they filled up my tires like the coupon said they'll do.
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August 2023 by Crisy Velez
My son just got an oil change for his 2017 Taurus and was told the “every day” oil change and tire rotation coupon for $29 does work. Charged him $96.
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June 2023 by Ryan Ashley
Car wash review ONLYI'd recommend a middle of the road package being I've had all of them at some point. Multiple different vehicles /colors and it pays for itself if you use it 3 times a month roughly. Decent hoursI chose this one because it's close to me, and it's unlimited with great vacuums in the back for the interior. Trash cans too.I don't give it 5 starts because regardless of the package you choose, regardless of car color, doesn't always get it all the way clean and I'm not a picky person.
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June 2023 by Kayla Chasen
We have the monthly unlimited pass for the Blue Falls car wash right now. Their car washes are great but we may not keep the monthly package as it's more cost effective for us to wash our cars at home in the nicer months.
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February 2023 by Jennifer Stewart
Conrad's is A-1 in Customer Service.I've bought 3 sets of tires here bc I feel safe that they will always take care of me and take care of things fairly. We all know a lot of places don't, but they do here and have the Best Warranty Package you can Find...and They Actually Follow It!I've needed tire repairs and gave they gave the best patching ever...no bumps or shaking at high speeds. And 2x's they replaced the whole tire with No charge - labor and all!Their Head Manager Adam has a heart and will take care of you. He's not the talker, but he makes sure you get taken care of rightly. Their talker is great at explaining things (Bill, I think his name, 50's w/ gotee)~ so I know just what I'm dealing with.Bottom line is that they have the Best Warranty and I have never got taken advantage of here and I never worry if they're gonna do me wrong.
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February 2023 by Nick Leone
My wife took her car there for an oil change. We got a video saying she needs new brakes. The car drove perfectly fine before it went in and now it sounds like metal on metal. Kind of odd, almost like something was altered so we pay for new brakes.
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January 2023 by Matthew Hiser
A buddy of mine took his car here a few time for a reacquiring problem. His issue is that his rear breaks rotors calibers and Tires needed to be replaced once to twice a year for the past 2- 2.5 years. First few time he brought it in the “mechanic“ would tell him it’s basic wear and tear and that the breaks just fell off. We’ll he told my buddy this 2 separate times. The 3rd time he brings it in guess what they tell him? That he has way to much rust damage/wear and tear under his car and that his car won’t last another winter. So what I’m getting at is that Conrad’s is either too incompetent to recognize this almost obvious failure in his frame or they took advantage of my buddy for an extra 2k that he payed in previously made repairs that Conrad’s knew would fail. Catastrophic structural rust damaged doesn’t happen over 1-2 years. They knew this was the problem but choose to take advantage of a customer.
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January 2023 by Shaila Teter
Appt times (1pm)mean nothing. Should have been done (3pm) and hadn't even started yet (4pm) when I went to pick up. No call, nothing.
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November 2022 by Anthony Vazquez
Schedule oil change for 9 three hours later still not done why schedule
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November 2022 by tony hrpcha
Great prices, customer service is very good!
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October 2022 by Branden Hershberger
Loved how easy it was to compare and select tires, get pricing that fit my budget, and schedule a time that worked for me on the website!Did not enjoy the call I got day before letting me know the tires offered were unavailable, and that the substitution would be more expensive.My scheduled service at 9am did not begin until noon, and did not finish until 4:30 PM.I was unable to get the product I selected, the price I had budgeted for, or the time frame I had scheduled.The tires are great.
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October 2022 by Tonya Cruz
I came in on Friday evening close to closing, I was desperate with a flat tire. They were able to help me at least get a spare on my car. They gave me ideas for solutions and offered to do more for me the next day. I am so thankful that they helped me!
