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March 2024 by Amy Pizzo
I had a really good experience today, I kinda gave up on chipotle. However today I gave them another chance. Our food was perfect to order, and they were very polite and nice. My receipt from 5:06 pm said Elliott was the host, and I’m pretty sure the female that finished my bowl was Dylan. Maybe she’s the manager, I’m not sure. She as so friendly though. I will be back
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January 2024 by Maximus
This location has gone downhill fast! I noticed new management and crew here as of yesterday. It's definitely not a change for the better. Slow employees half asleep, not knowing where the cilantro was, then not wanting to get me any once he found out (it was right behind him) and then the cashier overcharging me and adding items I never ordered. I got looked at sideways by her just for asking for an extra little cup of salsa for my tiny bag of chips. Then the height challenged manager got upset when he had to refund me for items I never ordered in the first place, really?! Prices have gone up, too. An extra HALF scoop of steak is now close to $6. So, with that rational, a FULL scoop of double meat is almost an extra $12. I paid almost $26 for one steak bowl with extra meat and a bag of chips and salsa. Welcome to 2024 prices. We used to like this location.
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January 2024 by Danny Morris
Every time I go to the Chipotle in Anderson they don't have any peppers or Onions. I'm not going back anymore!
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December 2023 by Aladdin A
The quality is not consistent. Multiple times I came here this year andThe quality was not there. Today the steak that I paid a lot of money for is room temperature at best.
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December 2023 by it's jackie
The most amazing customer service!! Employee's are always super sweet and food is amazing!!
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December 2023 by Bruce Holtgren
I had a health episode at this Chipotle, in which I was feeling faint and dizzy. The manager offered to call 911 (I declined), then he made sure I sat down and recovered OK. When I was better, he took my burrito order, which he gave me for free. I was very impressed with this simple act of kindness and caring. I'll be back! :)
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December 2023 by Adam Martin
I usually have a good experience here. Staff is usually friendly, food is usually good, although if you come later than 9pm they're sometimes out of regular staples you'd assume they should have to complete any burrito or bowl, like lettuce or cheese or mild salsa. Otherwise I eat here regularly and enjoy it.
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October 2023 by Modest Touch
This location is better than cherry grove hands down. They don’t run out of food and the customer service is always on
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October 2023 by Shenika Smith
The service was kind of slow, The staff may have been new or training. The food was okay.
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October 2023 by Matt M
Store ran out of guac in the middle of making a veggie burrito which is a huge disappointment for vegetarians. However, the manager on duty made it right at the end of the day and blamed the truck not bringing enough. 5 stars for customer service & the manager.
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October 2023 by Leann M
Good food. But you have to wait to quality. I will say, ordering online the quality is.not as good as ordering in store.
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October 2023 by Nick Patel
People go to restaurants like this to finish out their day. Expect to be treated right after a long day and at least end their day right with picking out what they want to eat. But instead, you find half of the thing you want to be out. That’s fine too. But you expect the right attitude with it. Today I went in the around 9:00pm, the with the glasses, a little heavy set does not know what it takes to serve. This is the second time I’ve had this happen to me.
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October 2023 by Bev Edmonds
Always such fresh and tasty food. The employees are always so pleasant and professional. I pass up other Chipotle restaurants to go to this one. Exemplary customer service every time.Vegetarian options: Plenty of choices and fresh ones always.Wheelchair accessibility: Available.
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October 2023 by Steven W
Not quite sure how this location is consistently out of the same ingredients, especially cheese of all things.Regularly they don’t have cheese. If this is a known issue, or you’re constantly running out - perhaps more should be ordered or made?? Between here and eastgate, you may as well just not get chipotle in this area lol
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September 2023 by Keri C.
I usually don't leave reviews but i opted in for an order pickup because i had my toddler son with me and i wanted to be in and out. I get home and my bowl is not even filled! So im not happy about it. I called customer service and all they did was offer a bogo reward (buy one, get one free)-make sure when you go to this location, check your food before you leave if you do order pickup! I never had a issue with this before, but i also called the store and he informed me that there is a new person on the line (guess they are training) but at this point its unacceptable.
