-
November 2023 by Jarod
I bought a boat and two motors from Haines Marine in the past and the experience was mediocre at best but I like to buy local. I bought my last Lund boat in 2021 from a different dealer from out of state because Haines Marine did not have what I wanted and it would have taken a year to get one in.I took my Lund boat to Haines Marine in August for some warranty work. The person was that waited on me asked where I bought the boat and was rather rude and condescending. He acted like he really didn’t want to do the work. I explained it was under warranty and I would have bought the boat there if they would have had one. He reluctantly took photos and said he would send them to Lund and get back with me in a week or two. After not hearing from them for over six weeks, I called them. The lady advised she would have him call me back. I have waited over six more weeks and still no return call.I am very disappointed in them. I like to keep my business local but my next Lund boat will not be purchased at Haines Marine. The other Lund dealers are not that close but are much more customer service orientated. Don’t waste your time at Haines Marine.
-
October 2023 by Jarod R.
I have purchased a boat and two motors from this place in the past and the service was mediocre at best. I wanted to purchase a new Lund boat from them (I support local businesses) but they did not have the boat I wanted and it was going to take a year to get it so I purchased it from a Lund dealer from out of state that had one in stock.My new boat needed warranty work so I took it to Haines Marine because they are local. The guy that helped me was rude and condescending and really didn't want to look at it because I didn't buy it there. After explaining to him that I had purchased a boat there before, why I had to buy my new boat at a different dealer and that I read the warranty and I know the work is covered, he agreed to take pictures and send them to Lund. He said he would get back with me in a week or two. After 6 weeks with no call, I called them and the lady told me she would have them call me. It has been over 6 more weeks and I still haven't heard anything. Don't waste your time with this place. I won't be back to Haines Marine for anything. I will go out of my way now to shop elsewhere rather than deal with Haines Marine again. I would give them a negative rating if I could.
-
July 2023 by William Vanhorn
Extremely knowledgeable and helpful. Highly recommend!
-
February 2023 by David Truchan
Great information received in regards to a potential future boat purchase. Thank you
-
January 2023 by Bobjacy Horton
Very helpful and had everything I needed in stock. Thank you
-
January 2023 by James Born
Haines marine has been our boat dealer and repair location, and I would not take my boats anywhere else. The customer service is top notch, pricing is spot on, and the people are first class.
-
January 2023 by mike porter
I had an excellent boat buying experience! Jon Siembor took really good care of us and made the boat buying process so easy. He was extremely thorough, answered all of our questions and updated us throughout the process. Picking up the boat was a breeze. They went through the boat with us to make sure we understood the features. They installed my optional equipment and had a custom tarp made for the boat as well. Top notch service all around!
-
January 2023 by beneztte23
Dropped our boat off to get an annual inspection.
-
January 2023 by Devin Ray
Won’t work on anything older than a 2000
-
January 2023 by Robert Plant
Great boat and marine accessories dealer. Very experienced and knowledgeable sales people. The mechanic Joe was very helpful in our selection and was top shelf
-
January 2023 by Lori Ellen
Awsome
-
January 2023 by Jeffrey Spring
Such a difficult time for retail marine services. With a very poor supply chain but Jonathan, John, and the rest of the team do a wonderful job educating and offering a nice selection of supplies.
-
September 2022 by Michael J W.
I have four boats that are routinely serviced at Haines Marine Service. They are actually Pymatuning Yacht Club's support fleet boats. Two are pontoons, two are Boston Whalers.Besides assisting the states with rescue capabilities these boats provide 100 memberships with consistent, reliable, on demand service and life saving ability thanks to Haines Marine Service. Without the working relationship we have with Haines Marine Service we would be hard pressed to provide our acclaimed international sailboat regatta races as a venWe are completely satisfied with the treatment and pricing we receive from Haines. They have earned our business. It is our pleasure to support them!
-
January 2022 by Peggie Dedek
Sometimes they are friendly and other times not so much
-
January 2022 by Gerard Kusluch
We went to just look at a pontoon boat and Jonathan was very helpful.
