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August 2023 by Lauren Whitta
I would give no stars. Ordered a baby crib in February, and told May it would be here. Very hard to get a hold of and every time I do talk to owner, he gives hope that it’s almost done. I even asked him to just let me know and I would get my money back and order some where else if need be and he promised it would be done by end of august. Here I am now without any communication. The amount of disrespect is astonishing. Just be truthful and honest with me. It’s not like it’s a bedroom set that I’m able to wait for, it’s a baby crib. I just don’t understand how you can be disrespectful and not communicate with your customers and lie.
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August 2023 by Beverly Obringer
Ordered dining table benches chairs and side board in October 2022- was told 6 months - have tried repeatedly to contact by phone and email - no response!! Just cancelled my order and contacted lawyer to get a refund-Do not do business with these people!!
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June 2023 by Jill Loera
We ordered a very nice dining room table in April of 2022. They told us it would be ready for the Holiday season but it was not. They never called or returned my calls. I went to speak to them about the table in February because I needed it delivered in March before a baby shower I was hosting. He marked it on the calendar and said he would call within the next week. He did not so I made another trip and was then told that one of the leaves had been dropped and broke so they were making another leaf but it would be done by April. In the meantime he told me that they would deliver the showroom floor model and we could use that for the shower. He also told me he had called and talked to me about this which was NOT TRUE! They have NEVER called me! Needless to say we are STILL waiting for our table and have been using the showroom model since March! We have paid for the chairs but I refuse to pay for the delivery of our own table after all this time. I WILL NOT be buying from here again! ?for those of you counting, it has been 14 months since we ordered our table that was promised to us in 7-8 months!
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April 2023 by Paula M.
Horrible. They are thief's. Take your deposit and never gives you the furniture you ordered. Won't return phone calls or emails. Really deserve 0 stars
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April 2023 by William M.
I will never buy from Schlabach Furniture again . I would rate them zero stars if I could. Bottom line Schlabach Furniture kept our deposit and never delivered our furniture.We placed an order with Schlabach furniture in August, 2021 with an estimated delivery date of 9 months (June 2022) and put down our 25% deposit. When we didn't hear from them by June 2022 we emailed them with no reply and tried calling them multiple times over many weeks and never received a call back. Finally in October, 2022 I drove over 2 hours each way to try to find out what was going on. There was no one there that could even find the order or tell me the status and was told Daniel would call me back that day. I never heard from Daniel.I then filed a claim with the Ohio Better Business Bureau, but since Schlabach Furniture never responded to their inquiries the claim was closed. I then filed a claim with the Ohio Attorney General's office but Schlabach Furniture never responded to their inquiries and again the claim was closed in April 2023. The only action left would be to take Schlabach Furniture to small claims court but that is not worth it since it would be more expensive to go that route than the value of the deposit.
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April 2023 by Janet Benedict
We have have beautiful furniture from them but we recently ordered a piece and cannot get any answers as to what is happening.
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April 2023 by Bill Klonaris
Daniel, so sorry to see you go! So many ears of great service. Stop by now for an evan better deal as he starts his liquidation sale.Bill Klonaris
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April 2023 by Ryan Beyer
Great store that sells Amish made products. Great prices and amazing service. A must stop if you're in apple creek
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February 2023 by Mary Dalton
This is the only place I consider buying furniture. We live 3 hours away and our first stop to Amish country is Schlabach Furniture. My only regret is now that my home is full of Schlabach's items, I have very little left to buy. The items we have (bedroom large chest of drawers, nightstands, coffee table, end tables, a sofa table/buffet, a large jelly cabinet, dining table and chairs) will last a lifetime and more. The quality is excellent, the prices are better than those along the main road, and the customer service is excellent.
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February 2023 by Trish k.
I've bought lost of furniture in the past from them. Just lately I find it frustrating to contact them. No one answers the phone or replies to emails. I'm out of state so I can't just get in the car and take a drive.
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December 2022 by Shane Messina
Highest quality, friendly service, and very fair prices. There is a wide verity of options in the store, with many additional options of wood type, stains, hardware and distressing. Over the years we have gotten a bed (cherry wood), two night stands (cherry wood), a chifferobe (cherry wood), media center (cherry wood), set of four chairs (reclaimed wood), Jack Daniel's barrel table (reclaimed wood), small table (oak wood), dutch pantry (brown maple), desk (reclaimed wood), desk chair (red leather), and lateral cabinet (reclaimed wood). All the pieces are beautiful and very well built. Looking forward to the next time we can work with Schlabach furniture.
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November 2022 by Papa B.
Great quality, prices, and service has been our experiences here. Never a problem with an order or product.
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October 2022 by John G
I ordered a ******'s bench on August 10, 2021, and made a down payment. I was told it my be six months to receive my bench. I have called numerous times after about 5 months to get a status report on my bench, and left messages. Schlabach Furniture has never returned any of my calls. If they don't want to return my call, I guess I could take them to small claims court or send my deposit back. I would not recommend anyone from buying anything from their store.
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July 2022 by Harold Chalfant
Been dealing with this Company for years! Quality, price and friendly service don't settle for anything less. I recommend Schlabach Furniture for all your furniture needs! Ask for Daniel
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July 2022 by Suzi Corwin
Amazing choice's of unique pieces of furniture.Great craftsmanship
