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May 2024 by Derrick Potter
I don't have much interaction with ARS. I pay my bills, they empty my bins. But what I will say, is there is a guy that drives a black jeep, (I know he works at ARS because I can see his uniform in my camera images), he always picks up my bins and brings them up to the house after they blow out into the road. Whoever he is, great guy! Thank you.
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April 2024 by Brian Moran
Not that we have a choice in Whitehouse, but I do not recommend this company. They failed to pick up our entire streets, recycling and then decided not to come back and get it the next day. Siting that they don’t have anyone near Whitehouse. The company should step up, pay the driver overtime, and come pick up the bins. Very frustrating.
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March 2024 by Shannon Crabtree
Poor customer service. Their online mobile payment portal is nonfunctional, they blame it on a lightning incident.... 2 years ago.
If they hadn't snuck in a backdoor contract with our city, I'd have dropped them years ago.
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January 2024 by Brian Altaffer
I just have to tell you how much we appreciate our driver, Randy. I'm sure all of your drivers are fantastic. He always goes above and beyond and we appreciate it greatly. I can't tell you how many times that I've helped my neighbors run down their trash cans down because they have a different service. I have never had to do that and I'm very grateful. I did send something to Randy out of thankfulness. Again, thank you for your wonderful service ? ❤️
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December 2022 by steve laplante
they do a good job
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October 2022 by William Murray
My dumpster is up to my house, our dog passed and was busy, driver had to pull dumpster away from home when I forgot, empty dumpster when I got home.
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October 2022 by Susan Moore
I use our own TRASH cans.THEIR DRIVER'S JUST THROW OUR TRASH CANS ALL OVER.I'M DISABLED. I HAVE TO BEND DOWN PICK THEM UP OFF TGE GROUND.A FEW YEAR'S AGO they had EXTREMELY POLITE DRIVER'S. THEY WOULD BRING OUR TRASH CANS BACK UP TO THE GARAGE DOOR, I WOULD BRING THEM BACK INTO OUR GARAGE.(THIS COMPANY ARS GONE TO PURE HELL)Service: Trash removal & disposal
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May 2022 by Tyler Borck
I have had nothing but issues with them for 6 months or since a new driver started. He doesn't like where my dumpster sits so if he doesn't feel like dumping it, he backs in and sits there, never gets out and pulls away without dumping the dumpster. Sometimes he will sit my dumpster in the middle of the driveway. I told them I would pour a new concrete pad and move the dumpster in the spring when the weather is nice. They continue to hassle me. I guess I will be finding a new dumpster company next week since they decided my full dumpster doesn't need emptied this week.
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January 2022 by tom radabaugh
Is it even possible to have you guys pick up my trash without breaking my trash can? I'm on the 3rd one now because it seems as if it's impossible for the trash guys to not slam them to the ground in their rush.
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March 2021 by Nicole Porter
Wes Taylor Has been such a wonderful person to talk to!! He has really helped us get out of our current services with Republic Services who have been a nightmare to deal with. If you are choosing Republic Services PLEASE DON'T!!! Please Consider ARS Refuse Services!! Their services are great and Wes has been great! Get your dumpster from these guys!!
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March 2021 by Richard Bigras
I have excellent service from ARS Refuse Service. The driver is professional and dependable. The office people are knowledgeable and polite. ARS Refuse Service is a good value.
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December 2020 by Amanda Held
I am absolutely blown away by the unprofessionalism of our pick up guy. I was told by the office personnel that if I missed one week of trash I could put double bags out the next week. I was never told that I needed to notify anyone at the office. Last week I did not put my trash out because we missed the day and it was not documented by the driver. This week he refused to take the extra two bags and threw them on the ground so that the contents spilled out onto our lawn. I happen to be leaving when he was there and I called out to him multiple times and he completely ignored me and drove away. I called the office to report this and they did absolutely nothing to make it right and told me that I would now need to pay for these two bags to be picked up next week. I was extremely happy to hear that they would be picking up the trash cans at the end of the month because the township has chosen another company. I can absolutely see why!!!
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October 2020 by Jack Small
These guys are the best, very professional, on time and their customer service is amazing!
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September 2020 by Amy Knepley
We have used A.R.S. Refuse for years. Always professional and dependable.
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September 2020 by Cindy Savage
Always great service! 3216
