-
November 2025 by Janet Foster
Zac and Jake were great to work with! I was looking for a specific suv and Zac found one in a few days. His communication was awesome and the process was easy. Thanks again!
-
November 2025 by Joe Foster
Zac did a super job finding us the vehicle we wanted and a deal that worked for us. Definitely worth the trip!
-
October 2025 by Bert Rehder
The salesman Alex was real helpful so if you need a vehicle get a hold of Alex
-
July 2025 by Cheryle and Mike Reames
Great place to buy a vehicle..I found what I was hoping to buy on their website, called and went there .it was about 70 miles. Nice friendly guy Austen helped me and let me test drive it. He answered all my questions, and turned me over to Jake who took care of everything paper related.
Then I spent time in the vehicle with Austen learning about it… knowledgeable staff, just a great experience…no buyers remorse here! Well worth the drive!
-
July 2025 by Brandon Underwood
I drove 1.5 hrs to purchase a Jeep. I test drove the Jeep and I decided to purchase it. I drove the Jeep home and started noticing the brakes were squeaking badly. I took it to the shop the very next day and the mechanic showed me how badly the brakes and rotors were. That cost me $500+…I asked him to inspect the entire jeep to see if he could find anything else. The mechanic also found that a valve cover gasket had a small leak and it would cost me over 800+ to fix, he showed me where the leak was happening as well. This is all within the first 24 hrs. I believe a day or two after that two separate things pop up on my dash. This is a 2021 with 52k miles. I’ve had it for a week now. I was looking at plenty of Jeeps and I didn’t realized until afterwards that the vehicle had 50k miles on the posting and It was driven 2k miles since they’ve had it. I contacted the dealership and they told me they inspected the jeep and didn’t find anything wrong with it. They couldn’t really do anything about it unless their mechanics looked at it because a lot of mechanics try to take advantage. Dustin did pretty well as the salesman, but more should’ve been done afterwards when I contacted him the next day. I understand the purchase as is but the Jeep wasn’t thoroughly inspected or just passed without fixing the issues.
-
July 2025 by Beth Stiles
We had vehicle problems while on a long trip and were towed to H & K. They were awesome. They got us right in and fixed our truck. Ruben was exceptionally helpful. Everyone there was friendly and courteous. They did their best to get us back in the road as soon as possible. I highly recommend them!
-
July 2025 by shardul khadgi
Exceptional Service – Absolutely Worth the 2-Hour Drive!
I recently purchased my truck from H&K Chevrolet of Archbold Inc., and I have to say, the experience was nothing short of outstanding. From start to finish, I was treated incredibly well, and I genuinely felt like a valued customer.
Even though I traveled over 2 hours to get there, it was more than worth the trip. The entire team was professional, friendly, and helpful—but I want to give a special shoutout to Chris, who made the whole process smooth, honest, and stress-free. He answered all my questions thoroughly and made sure I was comfortable with every detail of the purchase.
What impressed me the most was the after-sales service, which has been phenomenal. Even after driving off the lot, Chris and the team continued to follow up and ensure everything with my truck was perfect. That level of care and commitment is rare these days, and it really sets H&K Chevrolet apart.
If you're looking for a dealership that truly stands behind their vehicles and puts their customers first, I highly recommend H&K Chevrolet of Archbold Inc.. You won’t be disappointed!
-
July 2025 by Carley \u0026 Brandon Freeman
They put our family at risk — and refused to take responsibility.
We purchased a 2018 Nissan Titan XD from H & K Chevrolet of Archbold in December 2024. The very first time we drove the truck after delivery, the check engine light came on with a P0300 code. Over the following months, the issue persisted despite visits to multiple certified Nissan dealerships and trusted mechanics, diagnostic testing, and costly repairs. Eventually, we were told the truck needed a full engine replacement—after it left us stranded on the side of the road with our three small children.
A certified Nissan dealership later pulled the national service history and discovered the engine codes had been cleared prior to our purchase. H & K Chevrolet never fixed the issue—they simply did a basic oil change and sold us a failing vehicle, hoping we wouldn’t notice.
When we pushed for help—clearly aware that they had sold us a vehicle with a known issue—their sales representative informed us that the General Manager, Logan DeTray, was willing to offer $500 toward diagnostics related to the check engine light. That amount barely covered a fraction of what we had already paid out of pocket and did nothing to resolve the underlying problem. Despite repeated assurances that they would “make it right,” they failed to do so.
To date, we’ve spent over $10,000 trying to make this right. Logan, the General Manager, refuses to speak with us directly. Additionally, we discovered a nearly identical complaint filed with the BBB in June 2024, and there are multiple public reviews on Facebook, Google, and CARFAX (dated November 2022, April 2023, and March 2024) describing the same check engine light problems and unresolved mechanical issues. This demonstrates a pattern of negligence or possible misrepresentation, not a one-time mistake.
We’ve filed a formal complaint with the Ohio Attorney General, but the damage has already been done—financially, emotionally, and to our trust.
Think twice before buying here. Ask for a full inspection report (which we did and they danced around), and don’t be fooled by a quick sale or polished promises. They knew. They sold it anyway. And they walked away.
-
June 2025 by Ray Marteney
The Best Chevy Dealership in the area, great salesmen, Friendly Service, No High Pressure to Buy, Just A Upstanding, Honest, Friendly, Big Town Feel Dealership in a small town would come here way before going to any Big Town Dealership! I Would Highly Recommend This Dealership!
-
June 2025 by Keith Short
Good service
-
May 2025 by Evan Romo
I drove from 8 hours away to buy a truck from Alex. He went above and beyond to make the process easy. He even stayed late to let me pick it up after hours. Jake in finance helped me do the paperwork from home so it was ready to go. Highly recommend.
-
May 2025 by Tim Seeley
I'm not big on writing reviews, but I believe in giving credit where it is due whenever possible. H and K auto has exceptional committed employes, from first contact to closing Chris was absolutely fantastic to deal with. Chris was very polite and friendly and was able to respond fast and efficiently to any questions I had and helped guide me through the buying process for my interstate purchase since I'm from Pennsylvania. Im a 30 year old mechanic who looks young for my age, and I'm normally not impressed with service experience from car dealers as they normally think I'm a child with no money or try to take advantage of this young looking kid who doesn't know anything with crazy mark up prices. I was treated with curtsy and respect throughout the whole process and that alone makes this dealership a cut above the rest. They have there own service garage and pre maintenance all there pre owned vehicles before sale so it's ready to roll off the lot, and looking through there lot selection I was blown away at the condition of all the pre-owned vehicles there, they don't have a single lemon in the whole lot. The asking price on there pre-owned selection is incredible, a lot are priced below booking value for quick turnaround on inventory so if your interested in anything on there site get ahold of them or it'll sell fast cuz you don't see reasonable pricing on quality vehicles anywhere anymore. I looked for this exact car for over 2 months straight and everyone I found was marked at least 2k over market or had crazy miles and this one was actually marked 1500 under booking with only 100k miles. All in all it's a absolutely gorgeous car in perfect condition with full Carfax report and 3 months serious xm trial upon purchase. Paperwork took all but 15 minutes, fastest buying process I've ever been through. It was a 14 hour round trip to pickup the car and I'd do it again in a heartbeat to find quality service and vehicles at this level. I can't recommend them enough, if your in the market for a new pre owned vehicle, even if your from a different state, H and K auto will make it worth the trip from anywhere.
-
May 2025 by Tommie Plummer
I almost never leave 5 stars however they were great. Happy with the used truck I purchased and very happy with service department. They have earned my business. I have a vehicle purchased from another dealer that's been having electrical issues and the service department has taken care of it in a timely matter. Thank you for your honesty and hope you continue to hold this same level of interigty that have displayed to this point. As long as you do I will continue to purchase from you.
Thomas
-
April 2025 by Kevin Griffith
Treated me very well got me in a great vehicle when nobody else could
-
February 2025 by JS R
Big thank you to Chris! We got a great deal on our truck, and service was fast & professional.
