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February 2024 by Joe M.
I bought my F150 last month from Terry Henricks Ford. Adrienne Cargle handled all the registration and paperwork. I had the car shipped out from Ohio to California. In the past registering a vehicle in the state of California and and dealing with the DMV has proven to be a difficult situation to say the least. Adrienne assured me she can handle it on her end in Ohio, and she did. Today I received my plates and registration in the mail. I have to be honest at first, I felt she did not understand the complexity of the California DMV. I was absolutely blown away today when my registration and plates came in the mail without hassle. Everything I experienced from Terry Hendricks Ford has been nothing short of top-notch professionalism. Maybe it's the midwestern work ethic, or maybe I've just been in Californian too long. In my 51 years on this planet, this was the most seamless and positive car buying experience I ever had.
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November 2019 by Brando ..
Great service department, very friendly and helpful people! Treated me and mine like family!! Woulda gave 10/10 but only allowed 5 stars!! Highly recommend for purchasing vehicles or just simply getting your vehicle serviced no matter what year, make or model!
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September 2018 by Tiera R.
Horrible service. We looked at a new vehicle on Friday and the sales lady was going to send us a quote on Saturday morning. Almost one week later and still no response, even after two follow up calls and a voicemail left for her.
