-
September 2022 by Google user
Got a unit for a good price. Very secure.
-
February 2022 by David Lloyd
Got a unit for a good price. Very secure.
-
November 2021 by Denise E.
I would give a negative star if possible. Steve Kaufman is a crook and a horrible person. He had to drill out a faulty lock, his drill slipped and scratched, yes scratched, the piece the lock goes on. He charged me $75 and overdrew my account, without notice. He was watching when I moved out and charged this that day. He refuses to answer emails about him doing this himself. He locks people's things up after he's paid. He refuses to allow police to look at tapes when items are stolen. Wouldn't doubt if he has something to do with recent theft. Removed his fb page due to all negative reviews. Choose a different company. He has these all over nw ohio.
-
June 2021 by Jessica Nicole
Good rates for there storage units.
-
March 2020 by Dalton N.
THIS PLACE SUCKS!!!!! Let me say I'm sure it's not easy thing to do is manage a storage facility. Like I get that but with that being said do NOT store your stuff here. It is impossible to cancel your account. I have been out of the unit for months and I continue to get billed. I have to literally cancel my card so they stop stealing my money. Also after I got everything moved out they decided to slap another 10 dollar cleaning fee on top of it just for the fun of it. Also existing customers are not allowed to call the office. Just a complete garbage way to handle current customers. Please for the sake of everything in my being save yourself from using U-lock storage facilities in Wauseon and the surrounding areas
-
March 2019 by Doug Brubaker
Just go somewhere else. youve been warned. Be aware that they have facilities in several locations.
-
March 2019 by Kristi Rhoads
Not a dry storage
-
February 2019 by Twin Ruscigno
I LOVE U-LOCK STORAGE ..... WONDERFUL CUSTOMER SERVICE...
-
April 2018 by Andrew Wainwright
They are running a scam send us a bit for two unit that are 37 bucks for almost 200 and will call and harass you non think they running a credit furad beware keeps running cards till he gets it and still keeps lock on and asks for more and more we talking to a lawyer
-
November 2017 by Maranda Lamb
Paid my storage payment the same day it was due and they charged me a $30.00 fee for running my card twice without notice.
-
August 2017 by Kym Akers
Everything is done online & the web site is not very modern. If you have a problem, the "owner" is rude and pretty callous.
-
March 2017 by Opinionated Forthepeople
Beware this owner! I rented from this with zero late payments. One day I get a notice in the mail that my unit was going to be auctioned off due to three months late payment. I called immediately and he said refused to acknowledge that I was on time with my payments. After a long and frustrating conversation, he offered that I pay the legal fees that were incurred to him due to processing a legal eviction. I told him I didn't think I should have to pay that. He would not compromise any further than that. I agreed since it was much cheaper than paying a phantom bill of 3 months late and it would mean he would take his lock off my unit. I was still upset by the whole ordeal that I wrote several reviews on my experience. He apparently monitors these because he called me about them and said if I did't remove them he would proceed with the eviction and auction. I wound up removing them. Jokes on this guy...no leverage now since I have now recovered my belongings and paid his bogus charges. BE WARNED! Very shrewd businessman and bully! Have a nice day U-Lock owner!
