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May 2024 by Heather Hill
Great team at ashtabula store! Walked in with no phone from it being broken. I switched from Verizon to the first net for first responders. It was a process with the fraud department but let me tell you Tommy (store manager) fought to get my line open and stayed it constant communication during the entire process. Thank you guys!!!
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April 2024 by Connor Ball
The worst service I've ever received at any AT&T store
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March 2024 by Andrew Dragon
Great customer service, great deals
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January 2024 by Ashlee Caruso
Very professional and well trained staff. Clean environment and helped with my issues fast and efficiently.
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January 2024 by Louie Caruso
Very helpful staff. Would recommend.
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January 2024 by Shelia Caruso
This is one of the best stores I've been to. All the employees are very helpful and are willing to help. AMAZING!
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January 2024 by nellie millon country music
Tom was awesome and got me into my new iPhone moving over from Samsung!
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January 2024 by Mary Lawrence
Tommy is the best. This gentleman has helped me from start to finish with everything from problems to new phone. Thank you Tommy. Everyone in this store is so helpful.
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January 2024 by Susan Hagan
The best customer service ever!
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December 2023 by Tina Greenfield
I hate going to the bula one.
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December 2023 by Joyce Holland
Great service, very knowledgeable staff.
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November 2023 by River Makse
Super quick and easy
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November 2023 by Joseph Liptak
Couldn't get my issue resolved but the people working were helpful and cool.
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September 2023 by T.J. L
At first, I thought Tommy was being extremely helpful. My phone was broken and I had had it for 6-7 years. He said no problem, we can just give you a new phone for free. I was supposed to be paying $50 a month for unlimited data and text messages.Well, he lied. I got my bill and it was over $200. He had signed me up for every single possible thing he could. From insurance to monthly upgrades. And even the most expensive data plan instead of the deal. It took me 3 months to get it sorted out. I ended up having to talk to AT&T's head office.And to top it all off, he locked me into a 3 year contract where I am paying $1,100 for a phone that was used and outdated when I got it. He said the used phone was free. Yet, I am paying an insane price for a phone that was two series out if date when I got it. Scratches and all.Tommy is worse than any used car salesman I ever met.
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September 2023 by Amandita Giraud
I was absolutely amazed by how well I was treated. Louis W. help me set up my new line he was amazing and very helpful with all of my questions. You need more people like him, because he truly knows his job and is very kind and patient. I will definitely be doing business with AT&T Ashtabula Store again.
