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January 2024 by Ashlee Caruso
Very professional and well trained staff. Clean environment and helped with my issues fast and efficiently.
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January 2024 by Louie Caruso
Very helpful staff. Would recommend.
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January 2024 by Shelia Caruso
This is one of the best stores I've been to. All the employees are very helpful and are willing to help. AMAZING!
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January 2024 by nellie millon country music
Tom was awesome and got me into my new iPhone moving over from Samsung!
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January 2024 by Mary Lawrence
Tommy is the best. This gentleman has helped me from start to finish with everything from problems to new phone. Thank you Tommy. Everyone in this store is so helpful.
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January 2024 by Susan Hagan
The best customer service ever!
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December 2023 by Tina Greenfield
I hate going to the bula one.
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December 2023 by Joyce Holland
Great service, very knowledgeable staff.
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November 2023 by River Makse
Super quick and easy
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November 2023 by Joseph Liptak
Couldn't get my issue resolved but the people working were helpful and cool.
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September 2023 by T.J. L
At first, I thought Tommy was being extremely helpful. My phone was broken and I had had it for 6-7 years. He said no problem, we can just give you a new phone for free. I was supposed to be paying $50 a month for unlimited data and text messages.Well, he lied. I got my bill and it was over $200. He had signed me up for every single possible thing he could. From insurance to monthly upgrades. And even the most expensive data plan instead of the deal. It took me 3 months to get it sorted out. I ended up having to talk to AT&T's head office.And to top it all off, he locked me into a 3 year contract where I am paying $1,100 for a phone that was used and outdated when I got it. He said the used phone was free. Yet, I am paying an insane price for a phone that was two series out if date when I got it. Scratches and all.Tommy is worse than any used car salesman I ever met.
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September 2023 by Amandita Giraud
I was absolutely amazed by how well I was treated. Louis W. help me set up my new line he was amazing and very helpful with all of my questions. You need more people like him, because he truly knows his job and is very kind and patient. I will definitely be doing business with AT&T Ashtabula Store again.
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July 2023 by Jeffery Anderson
The ATT guy was very knowledgeable and friendly
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May 2023 by Jennifer Colbert
The people at at&t were polite and I hop keep up the work ty
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March 2023 by Brad Flannery
2nd trip back to upgrade phone(a 70 mile 1:10 min round trip for me) sales guy took out new sim put my old sim in new phone. The old sim had been deactivated due to upgrade which left me with two non-working phones. Which caused another 1:10 min trip to get the issued he caused resolved. So 3 trips in all.Manager Tommy and sales associate Damondre who helped on the 3rd trip were excellent a big thank you to them. The other guy..... needs some training.