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February 2024 by David
I found this Boost Store in the people who work there were really rude and unkind to me. I would NEVER RECOMMEND THIS STORE TO ANYONE. THEY HAVE ATTITUDE PROBLEMS, ESPECIALLY THE Manager. These people should NOT BE WORKING WITH THE PUBLIC BECAUSE THEY ARE NOT PROBABLY TRAINING TRAINED. AGAIN THEY WERE VERY RUDE AND DIDN'T WANT TO BE BOTHERED. IF YOU ARE CONSIDERING changing to Boost, don't do it because you will be SORRY!!!!?
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December 2023 by Johnny Cage
DO NOT SHOP HERE . THEY WILL HACK YOUR PHONE AND STEAL YOUR INFORMATION / SELL IT or use it to get into your accounts.
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July 2023 by Amber Cartner
Tasha was amazing and helped me so much ❤️
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May 2023 by Kim Smith
When trying to call up to this store, the first person I spoke with was very nice. She handed me to the manager who was very rude and disrespectful. When trying to ask my question she kept interrupting me. When I said can u stop interrupting me and let me finish she was already cutting me off. I then got louder and said stop interrupting me and let me finish. She then hung up on me. When calling back she then still would not let me finish. When I said I was going to call corporate and report her she then refused to get me her name so I could report her. Witch is weird they have name tags.I am now on the phone with corporate. I have been with them for over 4 years I have never been treated that. I will say I have never been treated like that at all from any manager. I do not recommend them ever I am going to be changing .
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May 2023 by scotty bro
Absolutely horrible customer service, not racist but the colored women in there was incredibly rude and wouldn't sell us a phone because we wouldn't go with the plan she wanted us to go with even tho we were buying it outright, then got aggressive and loud and kicked us out of the store because we asked her to just sell us the phone and stop trying to sell us a plan we didn't want, after that we went out to the Painesville boost which had great service and friendly workers who were very funny and helpful and sold us the phone, I wouldn't recommend ever coming to the Ashtabula boost tho they are horrible and have no clue what they are doing.
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October 2022 by Mark Ray
Great location and parking with helpful employees.
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September 2022 by Brenda Ratliff
Wonderful, great customer service. The whole process was smooth because of Tasha.
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September 2022 by Brenda Ratliff
Tasha was wonderful, great customer service. friendly and professional
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July 2022 by Joshua Rock
horrible customer service and when asking for her name to report she refused to give it. Told my mother to shut up and told me I better have bail money.
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July 2022 by Chad Young
It used to be the old Lawson's store years ago ..I remember walking in with my Dad buying butter pecan ice cream... friendly service and many new phones to choose from !!!
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March 2022 by Jill Scott
I have heard of much bad customer service from several people. I am not a customer and doubt if I ever would be. Rudeness is their specialty!!
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March 2022 by jackie alferez
this place is horrible. the lady was rude and wouldn’t help. she was just talking to her family instead of helping customers inside the store.
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February 2022 by Brittany Thomas
I went in this store for help today 1/13. I had some issues but Brittany quickly got to work and helped me out. I am so thankful for her. Great service and was very patient with my crying baby. She is great! She truly went above and beyond.
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August 2021 by Steve Wheeler
Brittany was very polite and helpful
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August 2021 by Linda Brettell
Worst service ever
