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April 2024 by Andrew Beals
Spartan but clean. The bed was large but very hard. The included breakfast was just cold items - a bit of a disappointment.Rooms: Very basic hotel room with a hardwood floor.
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April 2024 by Crystal Nolen
Nothing is close to where I was visiting (Warren), but this was a straight shot up 45 from there and took about 45 minutes. Unfortunately when I got there the door wouldn’t lock. It was fixed in no time, but had previously been reported so it should have been taken care of before I got there.
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March 2024 by Jess Tetro
The good: friendly and patient staff. Clean sheets and blankets. Continental breakfast.Close to the highway, plenty of plugs for charging electronics, and close to gas stations.The bad: fire alarm was making that dying battery high frequency sound, so we requested a different room and the guest service quickly switched us.I always check for bed bugs at cheaper hotels. No bed bugs, but dead beetle bugs behind furniture as well as mold (one looked like a roach ) . Since the cleanliness seemed iffy and inconsistent, I decided not to use the coffee pot out of precaution.The ugly: you can tell this hotel is under funded and under staffed. Stains in the bathrooms, mold that looked like black mold, and we found an object that looked like a used pipe for recreational use under the bed. Big ick. No one appeared to be at the front desk in the AM so I couldn't let them know.
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March 2024 by Karina Kasavich
My swim team has come up and stayed at this hotel two years in a row and will continue to stay at this hotel for the years to come. Ms. Lynn is WONDERFUL! They are so accommodating and remembered us from last year even. Any time a room key needed reactivated or if our swimmers needed ice, Ms. Lynn was to the rescue! The rooms are clean, and the breakfast is good! I highly recommend.
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February 2024 by Jay McCarthy (mccarthy)
Perfectly clean and fresh. Nice bed and amenities . It was conveniently located .Free breakfast and quiet .also great value.
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January 2024 by Tiffany Peaslee
Been to this Red Roof many times. Comfy hotel
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January 2024 by James Page
The directions from Priceline took me to the wrong address
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January 2024 by Mary Yates
Staff was outstanding!
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December 2023 by Connor Johnquest
Everyone was nice. Water runs and gets hot, fridge and Lots of plugs for charging. Coffee in a small hot water machine...and breakfast in lobby!It was exactly what I needed.Microwave, and I was able to get some rest after healing from a few hospital trips.Taxi driver was extremely cool from City Taxi.Thank you for the hospitality..! (12/24/23)(12/25/23)EditAfter a reply from owner.It was not an issue for me the hot water. Other folks it will be. The water must run for 15 minutes or so. It then stays hot...I had time to wait, others may be upset with a busy schedule.Because of the fact that I was able get along in my journey and start my process of healing.The 5 stars remain.If you read this ..and are also like meI counted on Greyhound being a stop nearby... google has it up and running.Greyhound website says no go.At one point Greyhound stopped walking distance from Redroof. And this area.Greyhound customer service only claims Columbus at first.I saw it Youngstown, and years ago in Akron.None of these are feasible to Ashtabula area.I am still interested in hiking/bicycle trail.Bicycle ECT.Camping near Lake Erie.Clean Slate is available here.Nice room. And Thank you Red Roof inn.Nearby activities: Bicycle trail nearby. It is a huge deal for bicycle folks. Goes far!Lake Erie and camping close by.Laid back nice town.Walkability: Greyhound is down. Car is a must.
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September 2023 by Wendy D.
We tried to stay at this hotel last night. It was a big mistake. The front desk was rude from the beginning of the transaction. They told us the wrong entrance to take to access our room. We got to the room and there was no tissues and the washcloths looked stained. But the last straw was the big patch of mold on the box spring cover. We reluctantly decided to give the hotel one more chance since there weren't any other options at that exit that night for the type of room we requested. We went back up to the front desk. No apology given and again they did not give us the correct entrance to use.We get to the second room only to find that the door handle was messed up and it was not the right type of room. (A fact not discussed before assigning it to us. ) We decided not to stay.Back up to the front desk, where I asked for the manager, as I don't like to complain to front desk staff, and I felt the establishment should hear what the problems with the room were and why we were cancelling our reservation. (We also booked through an outside agency, and cancellations usually go more smoothly if management knows.)The front desk staff started arguing at length with me, saying things like it's not when the manger was scheduled for the desk and that nothing would change if I talked to them or to corporate. They only contacted the manager after I asked if they were actively refusing to do so. They continued to talk back while I was talking to the manager, to the extent that I asked them to give their viewpoint directly to the manager, so the manager could understand the extent of the staff member's lack of customer service skills and civility. I was not able to tell the general manger everything wrong with the room, but they seemed professional and understanding. The only bright spot in the whole experience.
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September 2023 by Brendalee Schultz
My toilet was not attached and could fall over at any time.The room was clean, but understand, this is an old hotel which needs updating.Perfect for a one night stay.Oh, it would be nice if the smoking rule was actually enforced. Front desk didn't care.
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September 2023 by Mike Myers
Cracked tile outside the tub. Slow running drain in shower. Sheets not fully dried, but clean. Reported at checkout time. Tipped room cleaning staff. The room was very clean and spotless. Easy access to thruway. Microwave. Mini fridge. Everything worked. Quiet. Would use again.Rooms: Spotless. Clean. Neat. Door latch and locks were secure and smooth to operate. Quiet. Microwave and mini fridge were nice to have. Basic cable. TV not a priority for me, though.Safety: Card access to the building and room. Sturdy door with easy to use latch, deadbolt and hook locks.
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September 2023 by Red Paulin
Okay. When checking in, we waited for maybe 10-15 minutes cause there wasn't anybody at the front desk. The room was overall clean, but when leaving the next day there was some gross bug in the hallway on our door. Breakfast was really mediocre, with the only real edible options being cereal or a waffle. Stayed here since we needed something cheaper for our roadtrip with our pet cat.
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August 2023 by K H
Just stayed here for two nights with a group for the local medieval faire. Our rooms were slightly outdated, but clean, which was more important to us. The beds were also comfortable. The people who work here are also very nice as well.Unfortunately, we probably won’t stay here again. I want to make it clear that the issues are not the fault of this location’s staff. To start, we tried to book on the app. It was a prepaid rate, and initially, we only wanted one room. However I was charged twice for the booking, as it turned out the app booked us twice. When told by a representative it would be “too difficult to refund the second room” we decided to keep it, and add two more friends to our group. No big deal.Then, comes our actual stay. Within an hour of being checked in, I was charged an extra $61 dollars on a prepaid room. I asked the following morning about this charge, and the person said it may have been room rate change, but even she wasn’t sure why I was charged if the room was already paid, and they were going to find a solution and refund. So then when I check out the following day, the woman at the desk also said she was going to fix the rate for me. Less than ten minutes after getting checked out, I was again charged $61. So, I was charged an additional $120 on our stay, in a prepaid room.Again, I don’t blame the actual hotel staff, but this is very frustrating for a room to be advertised a “locked” rate if you prepay, and then get charged for the rate increase on your actual stay. On top of being double booked. When I had initially budgeted for spending roughly $250 on a stay, we ended up paying nearly $540.It’s also a disappointment because we have stayed at this hotel previously and had no issues, whatsoever. Was the building brand new? No. But the rooms were always clean, staff is kind, and it was a good budget friendly hotel to stay at.
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August 2023 by Kyle Bentz
Room wasn't clean and very outdated. Breakfast was garbage, no coffee. I would never refer anyone to come here I've been to motels for half the price that were 10 times better than this. Save your money and sleep in your car.
