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January 2024 by Chivalrous Jack
The guys and girls work hard; but management needs to set them up for success. Enable them to be open on time, for one thing. Also: someone needs to start a petition to give them a raise. Wal Mart has a substantial profit margin, and is no longer the most affordable option: this means your employees should also prosper.
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January 2024 by Marie L
DO NOT take your car here. I brought my car here to get the battery changed and they damaged my car to the point it would not even drive out of there. I made a claim with all the proof they asked for just for them to wait until two months later to respond and tell me I was denied.
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December 2023 by Tracy Pastine
Yikes! Save yourself the hassle and take your car to Madison location instead. Ashtabula did a hack job on my tire change. Broke a sensor on one tire, bent the valve stem on another tire causing a bad leak and put on mismatched lug nuts on my spare. Took my car to the Madison location and they did right by me and fixed Ashtabula's mistakes. Same company, but such a HUGE difference in competence and service.
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December 2023 by Kat Frasure
We've come here a few times for oil changes and tires, there always seems to be something new wrong with our vehicles after we've come here, and twice now they've "done" an oil change, without changing the filter.
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August 2023 by Kaycie
They are kind of slow but helpful
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April 2023 by Bill Bryan
Fast and good price. Nice people. VERY happy
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January 2023 by Jason Pettit
Was told that I was second in line to get my tire changed then it was a five hour wait. Came in the next day and was told mine would be next. I went shopping and came back and four different cars were in front of me. I was told maybe I should go thru the dealership. I will NEVER go back there again.
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January 2023 by Steven Richards
They had different prices listed for the same services in multiple places and charged me more than either price listed.
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December 2022 by Jason Durbin
Was told that I was second in line to get my tire changed then it was a five hour wait. Came in the next day and was told mine would be next. I went shopping and came back and four different cars were in front of me. I was told maybe I should go thru the dealership. I will NEVER go back there again.
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October 2022 by Luciano Lobo
Rude people. This is the first time I have had problems in a Walmart auto care center. I love them, but this time in Ashtabula it was hard. The manager is terrible and so are the employees.
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October 2022 by Marilyn Rodriguez
Got tires. Short wait price fair. Service was very good.
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September 2022 by RH
Had my tire in stock and are open everyday except christmas day. They are open all other holidays including Sundays.
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September 2022 by Karan Singh
First of all, I waited for sometimes and they said someone will be right with me in a sec, that second became 35 minutes. After that, they lie about full synthetic oil change, last time they said it’s good for 5000 miles but now they said it’s your wish , it’s your car, we don’t care if you drive for 5000 miles. Today they said it’s good for 3000 miles. They are very rude and their way of speaking is too bad! The guy with beard thinks he’s the owner of walmart and the pther guy who was repairing a vehicle thinks he’s the dean. I would never recommend anyone to go to Ashtabula Walmart for auto service. I don’t even want to give one star but whateverServices: Oil change
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August 2022 by Bill Hall
They had me waiting for hours just to have a tire plugged then I got up to the cash register then it wouldn't work would not take my credit card had to try three different credit cards to get it to work I will not be going back there to have any work done to my car
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July 2022 by Adrianna Dickey
I went in for an oil change at 11am and they said it was going to be a while because 2 cars in front of me were getting tires done etc.. I said it's fine because I'm expecting to wait 1hr or so because yanno WALMART. They asked me for my number checked me in and all was good. I'm walking around walmart, I walk to planet, I walk to go to the play place in the mall (I had my 1yr old with me), walk back to planet and then at this point it's 1:15pm so I'm thinking, "why haven't they called me it's been around 2hrs" so I walk back to walmart and ask for the status of my vehicle and they said THEY PAGED ME AT 11:45AM!!! I said what do you mean paged? And they said on the loud speaker at walmart. I said why didn't you call me or text me if I didn't show up? Why did I even give you my number if you didn't even try to contact me?! Why even have an alternative way of communication if you aren't going to use it? I was walking around for over 1hr 30min with my child because I thought it wasn't done yet. If I hadn't gone there myself hey would have never contacted me!!!! Don't tell me it's going to take a long time and then have it done in 35minutes and not communicate. Not only that, but I went to pay and I was waiting for around 7minutes to be addressed. I saw the workers standing right in front of me having a conversation and they purposely didn't even look at me knowing damn well I was there. They were so rude. Honestly you'd be better off paying a few dollars more at Volveline down the street because this place is a JOKE.Service: Oil change