Athens Goodwill is a thrift store that offers a diverse selection of donated goods, including clothing, household items, and books. The store is generally clean and well-organized, with a changing variety of merchandise that caters to the region's diverse donor base. However, some customers have noted a distinct smell, which may have been due to a recent donation. The clothing selection is usually quite good, though the store has faced some criticism for selling new, rather than donated, goods, which some feel deviates from their core mission. Additionally, the prices of used items have increased significantly in the past year, making the store less accessible for some customers. Despite these concerns, many customers report finding great deals and leaving with satisfying purchases, particularly for items like warm clothes for the holidays. The store also offers a convenient exchange policy, allowing customers to return items that don't fit within seven days. Overall, Athens Goodwill is a mixed experience, with both positive and negative aspects, but it remains a popular destination for those seeking affordable, secondhand goods.