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February 2024 by Brenda Potts
Purchased a large bouquet yesterday ($50) - brought it home and put packet in vase with water and made fresh cut on each stem. This morning, all the small roses, two of the full-size white roses, and a large chrysanthemum are dead.The bouquet looks like it has been here for days!! Poor quality flowers.
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December 2023 by Lon N.
Absolutely the worst ever.. They advertise one price and charge another.. When you go to customer service they are closed.. Manager Andy is a joke.. Kroger is hired from the bottom of the cess pool.. Athens store is a joke and are crooks..
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July 2023 by Connie Summers
Great Customer Service in the Floral Shop!! Very polite & knowledgeable!!This is my second review:Management I cannot say too much for. After I got home from my short stay in Ohio ( It was my mother's 80th birthday) I had went to Athens Ohio to the Krogers to get balloons filled up with helium. I had an eight and a zero to be filled up and several flowers and letter spelling out happy birthday. I was advised It would cost me $32 which I was willing to pay. The associate in the Floral department advise me the only balloons that was going to hold the helium would be the eight and the zero. She marked through the sales label and change the price to $12. That would be $6 for the eight and $6 for the zero which I was willing to pay.After I got back to West Virginia I noticed that I had been overcharged $20 I got charged the complete $32 for all the other balloons, that we're not filled up. I called and spoke with management and advised him that I lived in West Virginia and it would probably take me 2 hours to get back to their store to get my $20 refund. Asking him was there anything else they could do? Having a Kroger card you would think that they could add that to your card number in their computer and you could use it again. He refused!!! He said that was policy after 30 days I would not be refunded. I explained to him it would take me more than $20 in gas to come back and get my refund. He said, "so that's policy."How many people have been overcharged $20? My 30 days is not over yet! Google states that 70 mi It's way farther than 70 miles!Their management sucks!!!
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June 2023 by Raney R.
Grocery go-to. I love kroger deals and couponing. I see the savings at the end of my trip and feel a rush. A comfortable and pleasurable place to shop. Love to see the fun clearance cheeses and also take a look at the clearance bake section. Reasonable prices, can find pretty much anything you need. Plus they have starburst c4.
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September 2022 by Matt Howard
Hey aren’t your employees unhappy due to low staff numbers and lack of fair wages? That’s what I heard. Like some stores stay purposefully understaffed so they can profit as much as possible? I heard the new deal would lead to $1.80 raise over the span of 3 years. Seems pretty low. How much more will the CEO get after 3 years? He would get just $1.80 raise too, right? These are a few things I heard, just checking in!
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February 2022 by Sandi W.
Wish I could give it zero. They are refusing to give me my medication- which I've been on for years all because they think I have to have a driver's license. There is no law in Ohio that says you have to show an ID, much less a specific ID. I gave them a photo ID, but they still refused to give me the meds. These aren't meds I take for fun. It's necessary for me to be able to sleep. They are engaging in a power struggle with me because one of the techs has a burr up her ass, and the pharmacist is helping her keep it there. I've misplaced my drivers license. It will turn up eventually, but I need my medication now. So they get a zero rating. They supposedly strive to make the prescription experience easy. What a joke.
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January 2022 by Brittany Yancey
had a rat the size of a small cat run across my foot ?
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July 2021 by Bobbi Hoy
Their bakery cakes are delicious and beautiful! I've never been disappointed.
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June 2021 by Lois Dunn
The florist was very helpful in helping me choose a arrangement for a friend of ours whom passed away. Decided on an angel planter with fresh cut flowers added to it. Thank you so much I greatly appreciated your help. So, anyone who wants to order flowers ?give them a try they're great.
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March 2020 by Mike Mossburger Jr.
Krogers Is Definitely A Staple In Our Community. Plus The Sushi Bar is Amazing
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December 2019 by SH HD
The produce and meat department are great, I love to buy groceries here, but getting harder and harder to shop here because I do not want to check out my whole cart load of groceries, as I do not work here. Bring cashiers back until closing please. No one wants to scan a cart load of groceries themselves.
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November 2019 by Titan V.
Nice selection of food products Excellent pharmacists that work here They are very busy but still take the time to answer questions in person or over the phone Small parking lot here though
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September 2019 by Megan Fisher
The checkout process at this Kroger is beyond deplorable! There are 20 some self check-out registers and equally, the same number of employee check out lanes, yet they refuse to staff and operate the employee registers, forcing customers to go to self checkout to avoid the horrendous lines in the few lanes that are actually operated by cashiers and baggers, or wait 30 mins or more in line for an actual human to check you out. Self checkout should be utilized to make the proce
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July 2019 by Eddie K.
Bathrooms need bleach. Rotten produce. Deli salads had age on them. Deli slow. Completely busy. No parking. And only 2 cashiers! Plus plan on packing your own groceries.
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July 2019 by Jeremy Boggs
Only option to checkout is self checkout. Had whole cart of groceries before 10pm.