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July 2024 by Stephanie Lupica
Has most craft things you can't find at other stores like Walmart or Target, but everything is super overpriced.
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June 2024 by Dianna Carter
Always fun.
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February 2024 by C H
Placed an order for same day delivery at 11am. Paid $7.99 for delivery and $17 tip. 5pm comes and still no word on my order.. Michaels was blaming for dash and door dash could find the order at all. Wasted my day waiting on this order. Ended up picking it up myself
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January 2024 by Catherine Kasdan
It's Michael's, no big whoop. The prices could be a lot lower but with all the competition bought out, where else are you going to go? Nothing to get excited about. You can get this all from Aliexpress.
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December 2023 by Bookie Allen
Great place to shop love the mystery boxes..
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December 2023 by Ann Patella
Fun place to browse. Lots of "specials" and sales. Checkout clerk extremely friendly, patient and helpful.
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December 2023 by jane parrish
Big, clean and service was very good help.
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December 2023 by Tom Fife
This location has a good amount of variety of product, especially in terms of painting supplies and picture frames. The latter can be found damaged, though, so be careful with your selection. Staff are friendly, but there never seems to be enough.
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November 2023 by Christian Unger
They have everything you need for leather working.
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November 2023 by Jessica Ciccarello
We've stopped at this location several times for the free kids craft and there's always a sign saying it's canceled due to staffing shortages. Today I walked in and there were at least 8 employees but the craft is canceled as usual.
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October 2023 by Susan Worrell
Kind and efficient.
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October 2023 by Amy Harwood
They double book free kids craft classes and expensive adult classes at the same time. When you sign your child up in advance for the class you provide your phone and email. The Aurora/Solon location cancels every free class without contacting you and says it is due to staffing, yet the adult class takes place at up to $90 a person. Even called the store two hours in advance to confirm and was told it’s canceled. An hour later we get an autogenerated reminder text to come to the class. Get it together Michaels. Also what staff you do have isn’t taught customer service phone etiquette. They answer with hello or dead air and wait for the caller to speak. They do not say the word Michaels or their name. We had to ask if this was Micheals. The response was yeah. Not how can I help you or any attempt at an appropriate response. Hire staff. Train your staff. Quit disappointing kids.
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October 2023 by Sherry Brewer
I make beaded bracelets from precious to semi- precious gemstones, and I peruse every Michael's I discover in my travels to find such excellent varieties at such great prices. Michael's is my go-to spot for most of my beading needs.
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September 2023 by Kate Swift
It's a Michaels! The staff was friendly and helpful!
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September 2023 by james gerity
Good fine art selection and great cashiers.
