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“I needed to find paint swatches to match a project, so I brought in a piece of the cement color that I needed to match. Janaya, the assistant manager, helped me. Janaya was terrific; she was patient and incredibly upbeat and friendly. I so appreciate the time and care that was taken with me!”
“Very friendly customer service. I came in 10 min before closing and she never rushed me out. I got what I needed in 5 minutes, but she was understanding and answered my questions without rushing me.”
“The store manager Katie was absolutely amazing, she was able to get us some great prices on paint and took care of us. Never knew paint employees could be so wonderful :) Also, shout out to Jacob who greeted us!”
“The sales associates always work very hard in this store to be kind and provide the best customer service to the customers. I have been assisted by Ryan several times, and he always does everything he can to help with the process of figuring out how to provide us with the best solutions for our needs.”
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“Charlie and the team were absolutely amazing at helping us resolve a quality issue.We had a quality issue with a product we bought previously. The team listened to our concerns, asked great diagnostic questions, and tested the paint we bought back in.Their expertise was able to figure out what went wrong. And replaced with new paint. They tested the new paint for us to ensure we were receiving the best quality product.While experiencing a quality issue with the Sherwin Williams paint is not ideal. The upheld guarantees and customer service in helping resolve the issue will keep us coming back again and again.The replacement paint was perfect, and exactly what we have come to expect when using Sherwin Williams paint.”