Self Storage near Austinburg, OH

“Very Clean organized and great friendly people e-z to get to right off the I-90 freeway, lots of room to get in and out of docks. Very fast loading & unloading. All around my kind of place to go to for loads to get in and out of in a short period of time and so you can get on down the road. As everybody knows time is money and these people I think must have that as their MOTO, Because I have never had to sit here long to get unloaded. They treat drivers with Curtiscy and Respect, like drivers like to be treated, my hat goes off to all of them. They run a TOP NOTCH COMPANY. Tim DescheneGet-Go Transportation Driver out of Millburry, OH”

“Patriot Storage family..Wish I could leave 10 stars !Chris and crew were there for us for two years We were tasked with selling two family estate houses and their contents. Chris answered all of my questions and was there the day we brought the first load of antique furniture . Our family heirlooms were kept clean and dry thru all the season changes .The online process makes it seamless you are able to view several photos of the various units and secure rental online and also make payments !Chris even supported us when the keys to the lock on our unit came up missing .He met me at the unit on a very cold day and cut the locks off and helped us start over with a combination lock !!They have expanded and are active in community .Thank you Chris and family for your kindness and support during a stressful time .Kathy Sparks and family”

“It took longer to pick up the truck than it should have because the computer wouldn't except the info. What should have been an easy process was a mess for us and the employee.”

“I was very stressed looking for a storage facility to fit my unique needs. Courtney, the lovey Women that answers the phone and takes care of reservations and rentals of available spaces did an OUTSTANDING job! Earned a new & long term customer within minutes! Very impressive Courtney keep up the Amazing work!! She deserves a raise for sure!”

“Wife and I wanted to get a deck built. We talked to one builder and he quoted us around $6,800 for just the materials to build an all wood deck (We dont know from where). He was going to charge an outrageous amount just for labor, so we went with someone else. Our new builder said he was struggling to find lumber from the places he normally works with. We suggested Valley cause it was decently close to where we live. Prior, we have never done anything or shopped with Valley. We worked with Jim from Valley. He was great with our builder and myself. We ended up getting a quote for materials to build our deck with composite timbertech and a vinyl deck rails for $7,600. Wood prices and wood availability are crazy at the moment, so it was better to go with composite. Im just happy I wont have to stain the deck! Jim was great, anytime an issue came up he contacted us right away to make sure everything was fine. We had an issue come up with the gates we wanted for our deck. Jim couldnt find my cellphone number but had my address, so he drove to our house and wanted to get confirmation. Also we had an issue where we were given one to many 8ft rails and was shorted one 6ft stair rail. Well it worked out cause our builder had to use the extra 8ft rail cause of adjustments we made to the deck after the sub deck was done. When we noticed we were short the 6ft stair rail, Jim came out and delivered the rail himself and talked to our builder a little bit. He saw we had leftover items and knew I was going to need to return some extra wood and rails. He said he wouldnt charge me for the 8ft rail until I returned the extra material and just take the cost off that credit. It is a busy time for the lumber yards because everyone is staying home and putting that vacation money into the house. So I wasnt surprised by anything that popped up but Jim always made sure everything was great. Our builder is a finishing Carpenter by trade but does decks and whatnot as side work. He said the price we got for the material to build the deck was very reasonable. Jim was great and we had no issues with Valley. So Ill be a returning customer.”