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November 2023 by Taylor H.
My family and I have been a longtime Greenwood customer and have purchased multiple vehicles from this location. Spending not only money but a lot of time here as well. My check engine light came on the other day and when I called to schedule an appointment I was told that there was going to be a diagnostic cost of $160 (I did explain exactly what was wrong with the vehicle and the code that shows for the problem) they still told me it had to be done and charged and would be applied to the overall service cost. Which at that point was fine. When I dropped my vehicle off and confirmed what was wrong with my vehicle, I also explained that the line for my windshield wiper was broken and the fluid was not coming out as it should. After leaving my vehicle I received a call about 20 minutes later, explaining not only would I pay the $160 for the initial diagnostic but an additional $160 for them to tell me what was wrong with the wiper line for which I told them what was wrong. Cindy was the service advisor I spoke with and not only was she incredibly condescending and spoke to me like I was not well informed about vehicle repairs. Trying to explain that the diagnostics are computer based and a broken windshield wiper line would not show as a code when connected for diagnostic information, was a waste. Then explaining that trying to have me pay an additional $160 for someone to look at my line and say "yes that's a broken" line" is absurd. *Once a vehicle is connected and in for diagnostic review and service there should be a standard fee that encompasses it in its entirety. This fee should not be charged per issue that the vehicle has.
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November 2023 by Cynthia Sawyer
I. Bought. My. New. Car. This. Year. For. The. First. Time. In. Years.
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October 2023 by Erika U.
So far so good. Employees are easy to spot when trying to find where to park when dropping car off for body work. One star taken away only due to no free rental car service provided on sight; however, the receptionist said they work with a rental car company but she was unable to give specifics on whether or not it's free or discounted and if so what's the daily discounted rate. This is only important if your car insurance company and plan doesn't cover cost of rental car service when you're involved in an accident claim and damage to vehicle is suspected to take up to 4-6 days.
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September 2022 by Isabel Logan
Always a pleasure going to Greenwood Chevrolet for my oil changes and all my service needs. The staff in the Service department are always so pleasant to talk to. Even though everyone is fantastic, a shout out to George Showen, Sherry Sanchez, Erica Hovis, Rich DeCapita, and Sean Greenwood for being there for a great experience.
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September 2022 by William B.
On September 6, 2022, I was looking at a vehicle on the showroom floor and many people walked by me six or seven times and nobody said anything to me. The stereotype was so bad. Everyone that was there who was Caucasian was getting serviced by people. I could not get any service by nobody. Many people walked by me as I look at the vehicle 7 times. No response. A person from the dealership even came and looked at the sticker in the window while I was looking at it and still said nothing. I would not recommend this place to anyone of color.
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May 2022 by Michelle Colyar
I stopped in to get my 2021 Chevy Tahoe oil changed. I later found out that the sales representative Norm Flick who sold me my truck was retiring. I have purchased a couple vehicles from Greenwood Chevy the representative before may she rest in peace Shelley Carlisle was simplya wonderful person.. I just want to say thank you Norm!!! I will be 1st to say when I was unsure about making a huge Purchase Norm Flick Explained everything to me he did not rush me he was very honest with me. Enjoy your retirement and do not let any grass grow under your feet!!! Best wishes to you and your family and all that you do God-bless you!!! ???
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April 2022 by John Griffiths
We just bought a new vehicle. Have dealt with Greenwood for years. Very helpful sales staff, quality service department and body shop.
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March 2022 by Shirlene Jethroe
It's very pleasant, and the service department is very courtesies. Very nice people.
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March 2022 by Leonard Rodgers
Great. Excellent service.
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February 2022 by Tsheppie Tshepang Eyes
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February 2022 by John McGrath
Great service.. see Rich Decapita for all your car needs. He is very knowledgable and honest. I will go back..
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February 2022 by Joe Kovacich
If you need a vehicle, ask for Joe Kovacich. He will take great care of you.
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February 2022 by thomas condos
Excellent sales and customer service.
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February 2022 by cheri watson
Rich DeCapita in service dept was extremely helpful
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January 2022 by Vicki DiGregorio
Love RichHe will take care of you!
